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All reviews stunning decor riverside mall hotel is beautifully decorated hotel of choice indoor pool other hotels family room a nice place to stay reception area friendly service clean rooms enjoyed my stay free wifi next morning one night registrations venue
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9 - 14 of 53 reviews
Reviewed 19 April 2018

Located closed to amenities, very clean and new hotel. Indoor pool area, lovely for relaxation. Patio excellent for cocktails in the evening. I enjoyed the special extra treatment i got for my birthday. The restaurant can improve on the quality of the food.

Room Tip: Corner suits have a nicer view
  • Stayed: March 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank elainekhosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2018

This hotel has a very modern feel and excellent rooms. The food was good and overall this hotel was acceptable. Not all of the staff have customer service skills though and that's why I score it as average. The receptionist Nadia was very friendly and efficient during check in but that is where it ended. The bar staff were lifeless and too busy looking at videos on their phones to pay attention to the guests. Steven was the exception here and did produce a little bit of a smile and some service. Get this fixed and this hotel can be a true boutique experience. Currently, I will not go back again.

  • Stayed: April 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank LeonD1248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2018 via mobile

We were in Nelspruit for the Ubuntu Festival and wanted a nice place to stay - well we were blown away by the Chill Pepper.

The hotel is absolutely beautiful, with its chandeliered entrance, forest pictures and the sound of running water. Reception staff were fantastic- friendly and professional.

We had an executive room with a bath ( which my wife loved). The room was large and well laid out. Loved the standing mirror and the quirky chairs. Nice view. Large two person showered.

Welcome snacks and drinks.

Breakfast was included- the restaurant is on the ground floor in a tranquil setting. Great breakfast.

There is a nice indoor pool, a gym and a spa.

Stayed: April 2018, travelled as a couple
Thank Beechman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2018 via mobile

Everything abt chill paper is paper it selfe doctor at the bar was my super star with the special zombie cocktail he made for us the rooms are nice and spotless i would recommend chill paper to any one its worth going there

Stayed: January 2018, travelled as a couple
Thank 41reaganm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2018

Quick registrations Friendly staff

Great Place to stay - Nice Rooms with Good Facilities and a Stunning Decor

Great WIFI - good View of Shopping complex across the Road

Nice Resturant that serves complementary Breakfast and also serves Dinner - I am vegetarian and have a problem with choice

Room Tip: rooms that have road view and higher floors
  • Stayed: March 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank RAMESHCHANDRAN V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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