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Highgrove House
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Reviews (141)
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All reviewssauna and jacuzzismall luxury hotelselection of winesold treesservice excellencethe main houserooms are beautifully decoratedafrican wineshidden awaypeace and quietbeautiful gardenfull body massagerose petalssitting roomsuperb foodkruger parklounge area
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Reviewed 2 October 2017

Before starting our safari, we wanted to spend a night near Hazyview in order to decompress from the 15-hour flight and take in some of the Panorama Route. Highgrove House was the perfect choice! We arrived midday and recieved a warm greeting from the staff before being escorted to our suite. The suite was HUGE (definitely bigger than the average NYC apartment!) with a luxurious bathroom (large soaking tub, large separate shower, two sinks and a separate W/C) and a private deck. We enjoyed a lazy lunch and lounge by the pool, surrounded by lush gardens, dappled sunlight and the chatter of the birds. I gather the other guests were off premises so it was just us and the sweet attention of Minky, the resident Burmese kitty (Minky 1: lizards 0). We had hoped to explore some of the walking trails but somehow the afternoon slipped by. Dinner was delicious and the service was attentive and friendly. After a very sound sleep (comfy bed!!), we had a quick breakfast and were off to the Panorama Route. My only suggestion would be a better selection of wines by the glass...but I managed to enjoy the available offerings. ;-) Overall, this was truly a lovely, private and relaxing experience and we regretted not booking a second night.

  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Suzala103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathyrussell, Owner at Highgrove House, responded to this reviewResponded 16 October 2017

Good day,
Thank you for visiting Highgrove House and taking the time to complete your review. We certainly appreciate your positive comments with regards to your stay, as the staff do strive for service excellence.

Highgrove's setting is truly amazing with the trees, forests and tranquility, so we are truly happy you could enjoy your time at the pool with the attention of Minky!

The chefs will be pleased that you enjoyed their food as they really cook with passion. We value your comments with regards to the wine by the glass and will definitely add more choices.

We certainly agree that you need to increase your stay at our magical place and look forward to your next visit soon.

Kind regards,
Kathy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2017

We stayed in a Executive Suite at Highgrove House for 1 night and I wished we could have stayed longer. The grounds and gardens are beautiful and the accommodation is first class. We had our own cottage that included a sitting room, swimming pool and a sauna. The rooms are well decorated and immaculate.

We had dinner and breakfast at the Inn and they were beautifully prepared, beautifully presented and delicious. Dinner was in the main house and breakfast was served outside on the patio.

The main house is very nicely renovated and has a welcoming relaxed feel.

Great staff and the owner, Kathy, is very engaging.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank KarenPNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathyrussell, Owner at Highgrove House, responded to this reviewResponded 16 October 2017

Good day,
Thank you so much for taking time to review your stay at Highgrove House.

We are pleased that you enjoyed your stay and that all your needs were taken care of as we do strive for service excellence.

The chefs will appreciate your positive comments with regards to the food as they cook with love and passion.

It was only a privilege to have met you and certainly look forward to welcoming you back to Highgrove in the near future.

Kind regards,
Kathy

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Reviewed 20 July 2017 via mobile

Loved everything about the place! The grounds were absolutely lovely, the food was amazing. The suites were very roomy, older but well maintained. The staff was very willing to accommodate all our needs.

Stayed: April 2017, travelled with friends
Thank Tercre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathyrussell, Owner at Highgrove House, responded to this reviewResponded 31 August 2017

Thank you so much for taking the time to review Highgrove House. We are very pleased that we met all your expectations and you enjoyed your stay. We will certainly pass on all your positive comments to the staff.

We look forward to welcoming you back in the near future.

Kind regards,
Kathy Russell
Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2017

My sister and I were treated like royalty here, Lucinda accommodated us with all our needs and she went over and above what was expected. We had our room upgraded free of charge, the dinner and breakfasts were out of this world! All the staff were friendly to us and we managed to get a spa booking at the last minute when it wass fully booked. Lucinda assisted with our request and I would definitely recommend this place to anyone! If you are looking for a peaceful getaway then this is your destination! Thank-you to everyone who made our stay amazing!

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank 123kirstena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathyrussell, Owner at Highgrove House, responded to this reviewResponded 16 October 2017

Good day,
We wish to thank you for affording the time to complete the review on your visit to Highgrove House.

We really appreciate you positive comments with regards to Lucinda and the staff as they are truly a magical team and strive for excellence and we are very proud of them.

Highgrove is a very tranquil and beautiful getaway and we would certainly recommend you visit soon to restore your mind, body and soul.

Kind regards,
Kathy

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Reviewed 2 July 2017

I am struggling to think of another venue where the personal touch, service excellence, quality and surroundings were as exceptional as what I experienced at Highgrove House. Highly highly recommendable. Nothing was too much effort and no detail was left unattended to, in fact the team went beyond the call of duty as far as I am concerned. I felt at home and like I was saying goodbye to family when I departed.

Thank you Lucinda, Brenda and team.

  • Stayed: June 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Yolande V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathyrussell, Owner at Highgrove House, responded to this reviewResponded 16 October 2017

Good day,
Thank you for your positive and excellent review! We do strive for excellence and personal attention and are very pleased that our team made us proud.

People arrive as guests and leave as friends, therefore we can't wait to welcome you back soon for a repeat visit.

Thank you once again and take care.
Kind regards,
Kathy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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