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Highgrove House
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Reviews (138)
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110
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All reviewsmacadamia nut treessauna and jacuzzismall luxury hotelselection of winesservice excellencethe main househighest standardrooms are beautifully decoratedsabi sandsafrican wineshidden awaypeace and quietbeautiful gardenfull body massagesitting rooman unforgettable experiencesuperb food
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17 - 22 of 138 reviews
Reviewed 3 September 2017

We stayed in a Executive Suite at Highgrove House for 1 night and I wished we could have stayed longer. The grounds and gardens are beautiful and the accommodation is first class. We had our own cottage that included a sitting room, swimming pool and a sauna. The rooms are well decorated and immaculate.

We had dinner and breakfast at the Inn and they were beautifully prepared, beautifully presented and delicious. Dinner was in the main house and breakfast was served outside on the patio.

The main house is very nicely renovated and has a welcoming relaxed feel.

Great staff and the owner, Kathy, is very engaging.

  • Stayed: August 2017, travelled as a couple
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    • Cleanliness
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Thank KarenPNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathyrussell, Owner at Highgrove House, responded to this reviewResponded 16 October 2017

Good day,
Thank you so much for taking time to review your stay at Highgrove House.

We are pleased that you enjoyed your stay and that all your needs were taken care of as we do strive for service excellence.

The chefs will appreciate your positive comments with regards to the food as they cook with love and passion.

It was only a privilege to have met you and certainly look forward to welcoming you back to Highgrove in the near future.

Kind regards,
Kathy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2017 via mobile

Loved everything about the place! The grounds were absolutely lovely, the food was amazing. The suites were very roomy, older but well maintained. The staff was very willing to accommodate all our needs.

Stayed: April 2017, travelled with friends
Thank Tercre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathyrussell, Owner at Highgrove House, responded to this reviewResponded 31 August 2017

Thank you so much for taking the time to review Highgrove House. We are very pleased that we met all your expectations and you enjoyed your stay. We will certainly pass on all your positive comments to the staff.

We look forward to welcoming you back in the near future.

Kind regards,
Kathy Russell
Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2017

My sister and I were treated like royalty here, Lucinda accommodated us with all our needs and she went over and above what was expected. We had our room upgraded free of charge, the dinner and breakfasts were out of this world! All the staff were friendly to us and we managed to get a spa booking at the last minute when it wass fully booked. Lucinda assisted with our request and I would definitely recommend this place to anyone! If you are looking for a peaceful getaway then this is your destination! Thank-you to everyone who made our stay amazing!

  • Stayed: July 2017, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank 123kirstena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathyrussell, Owner at Highgrove House, responded to this reviewResponded 16 October 2017

Good day,
We wish to thank you for affording the time to complete the review on your visit to Highgrove House.

We really appreciate you positive comments with regards to Lucinda and the staff as they are truly a magical team and strive for excellence and we are very proud of them.

Highgrove is a very tranquil and beautiful getaway and we would certainly recommend you visit soon to restore your mind, body and soul.

Kind regards,
Kathy

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Reviewed 2 July 2017

I am struggling to think of another venue where the personal touch, service excellence, quality and surroundings were as exceptional as what I experienced at Highgrove House. Highly highly recommendable. Nothing was too much effort and no detail was left unattended to, in fact the team went beyond the call of duty as far as I am concerned. I felt at home and like I was saying goodbye to family when I departed.

Thank you Lucinda, Brenda and team.

  • Stayed: June 2017, travelled solo
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    • Location
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Review collected in partnership with this hotel
Thank Yolande V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathyrussell, Owner at Highgrove House, responded to this reviewResponded 16 October 2017

Good day,
Thank you for your positive and excellent review! We do strive for excellence and personal attention and are very pleased that our team made us proud.

People arrive as guests and leave as friends, therefore we can't wait to welcome you back soon for a repeat visit.

Thank you once again and take care.
Kind regards,
Kathy

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Reviewed 19 June 2017

I visited Highgrove for 1 night with friends to enjoy a relaxing evening and Spa and we enjoyed our stay tremendously. The rooms are beautifully decorated and spacious with it's own lounge area. The spa was wonderful, but my highlight was definitely the food, especially breakfast, WOW! Will definitely recommend Highgrove especially if you enjoy good food and wine. Thank you to Kathy and the team for a wonderful stay!!!

  • Stayed: June 2017, travelled with friends
    • Value
    • Location
    • Service
Thank mn0lte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathyrussell, Owner at Highgrove House, responded to this reviewResponded 16 October 2017

Good day,
Thank you for visiting Highgrove House. We are truly pleased that you enjoyed your stay.

Our chefs really appreciate you comments on the food as they certainly cook with passion and love it when guests enjoy the fruits of their labour.

We are very glad you enjoyed your SPA treatments and the staff service.

Highgrove looks forward to welcoming you back for a return visit and know that it should be a longer stay.

Kind regards,
Kathy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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