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“Most Beautiful and Accommodating Holiday!”
Review of Highgrove House

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Highgrove House
Ranked #7 of 12 Hotels in Hazyview
Certificate of Excellence
Reviewed 17 July 2017

My sister and I were treated like royalty here, Lucinda accommodated us with all our needs and she went over and above what was expected. We had our room upgraded free of charge, the dinner and breakfasts were out of this world! All the staff were friendly to us and we managed to get a spa booking at the last minute when it wass fully booked. Lucinda assisted with our request and I would definitely recommend this place to anyone! If you are looking for a peaceful getaway then this is your destination! Thank-you to everyone who made our stay amazing!

  • Stayed: July 2017, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank 123kirstena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathyrussell, Owner at Highgrove House, responded to this reviewResponded 16 October 2017

Good day,
We wish to thank you for affording the time to complete the review on your visit to Highgrove House.

We really appreciate you positive comments with regards to Lucinda and the staff as they are truly a magical team and strive for excellence and we are very proud of them.

Highgrove is a very tranquil and beautiful getaway and we would certainly recommend you visit soon to restore your mind, body and soul.

Kind regards,
Kathy

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9 - 13 of 125 reviews

Reviewed 2 July 2017

I am struggling to think of another venue where the personal touch, service excellence, quality and surroundings were as exceptional as what I experienced at Highgrove House. Highly highly recommendable. Nothing was too much effort and no detail was left unattended to, in fact the team went beyond the call of duty as far as I am concerned. I felt at home and like I was saying goodbye to family when I departed.

Thank you Lucinda, Brenda and team.

  • Stayed: June 2017, travelled solo
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Review collected in partnership with this hotel
Thank Yolande V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathyrussell, Owner at Highgrove House, responded to this reviewResponded 16 October 2017

Good day,
Thank you for your positive and excellent review! We do strive for excellence and personal attention and are very pleased that our team made us proud.

People arrive as guests and leave as friends, therefore we can't wait to welcome you back soon for a repeat visit.

Thank you once again and take care.
Kind regards,
Kathy

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Reviewed 19 June 2017

I visited Highgrove for 1 night with friends to enjoy a relaxing evening and Spa and we enjoyed our stay tremendously. The rooms are beautifully decorated and spacious with it's own lounge area. The spa was wonderful, but my highlight was definitely the food, especially breakfast, WOW! Will definitely recommend Highgrove especially if you enjoy good food and wine. Thank you to Kathy and the team for a wonderful stay!!!

  • Stayed: June 2017, travelled with friends
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Thank mn0lte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathyrussell, Owner at Highgrove House, responded to this reviewResponded 16 October 2017

Good day,
Thank you for visiting Highgrove House. We are truly pleased that you enjoyed your stay.

Our chefs really appreciate you comments on the food as they certainly cook with passion and love it when guests enjoy the fruits of their labour.

We are very glad you enjoyed your SPA treatments and the staff service.

Highgrove looks forward to welcoming you back for a return visit and know that it should be a longer stay.

Kind regards,
Kathy

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Reviewed 14 June 2017

Our time at Highgrove House is always special.... I have had the pleasure of visiting this tranquil, luxurious piece of heaven multiple times and I can honestly say that I'll keep going back. The personal attention to detail from the staff management was impeccable and truly made our weekend so memorable. The grounds are so beautifully kept, and as for the Spa, best full body massage ever! The dining experience is extraordinarily delicious, a real culinary treat.... 5 stars for sure!! Bravo Highgrove House!!!!

  • Stayed: May 2017, travelled as a couple
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Thank Anastasia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathyrussell, Owner at Highgrove House, responded to this reviewResponded 16 October 2017

Good day,
Thank you for your most valued review. We certainly appreciate your positive review and strive to make each stay more memorable!

Highgrove is a special place for guests and staff and the setting is truly magical, so really glad you enjoy it during your stay.

We certainly look forward to your next visit soon.

Kind regards,
Kathy

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Reviewed 30 May 2017

We stayed there for a night , while going to Paul Kruger Gate for our Safari travel. We where exhausted after a long flight plus 4 hours driving and we searched for a hotel that had SPA so we could chill at the sauna and jacuzzi but we found the hotel has no SPA, the Sauna an private Pool are only included in a particular deluxe room, not for all rooms usage.

On the other hand, the hotel is completely beautiful, perfectly decorated, warmth and with incredible food, delicious! The breakfast is so complete and staff is really friendly and professional. Its clean and has that mountain feeling. It was raining so we couldn't use the outside facilities.

We where moved to that deluxe room because our room had no hot water, so we thought about using the sauna after eating (we lost so much time changing rooms in the afternoon) but at 9 PM lights went off and didn't return until the next morning, so couldn't use much of the hotel.

To get in had a muddy inside road because of the rain but nothing our rented car couldn't take care of.

It is a place to stay some nights with a great level of decoration, food and staff. Not good if you are looking for a place with a SPA for a single night to continue driving, but we loved the attention and the staff.

Room Tip: Great hotel to spend many nights at a very pretty and well decorated place, with great food and pers...
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  • Stayed: May 2017, travelled as a couple
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Thank danielparacha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Highgrove House

Address: 1 Highgrove Ave | Off R40 between Hazyview and Whiteriver, Hazyview 1242, South Africa
Region: South Africa > Mpumalanga > Hazyview
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #7 of 12 Hotels in Hazyview
Price Range: HK$1,000 - HK$2,929 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Highgrove House 5*
Number of rooms: 8
Official Description (provided by the hotel):
Overview The original Colonial Farmstead constructed around 1893 and renovated and revamped in 1988, when the exquisite accommodation suites were constructed and the Country House opened it's doors in 1991.Situated on a Avocado & Macadamia Farm and surrounded by Forest.Aged Jacaranda trees provide an enchanting entrance avenue. Fine collection of antiques and Persian carpets adorns the reception rooms, warmed by crackling fires when winter's chill sets in. Location Highgrove House is onlt 20 minutes drive to Kruger national Park, 15 km away from Hazyview. Close by Private Game Reserves in the Sabi Sands including Londolozi and Mala Mala, Notten's Camp. Highgrove House is an ideal base for day excursions to the Panorama Route and all the romantic waterfalls. Climate Highgrove is ideally situated at 860 meters above sea level and so avoids the really intense heat and humidity that can sometimes be experienced in lowveld during the summer months. Accommodation: Limited to 17 guests. No children under 10 years. All individual suites are spacious and have veranda's overlooking the scenery and orchards. Maximum privacy is offered in expansive garden surrounds. Executive Orchard Suites: - Two - sleeps 2 each - King beds • Private Saunas • Outside Shower • Private Pool • Private Garden • Mini bar • Tea trays with selection of teas/coffee • Home-baked biscuits/biscotti • Fresh fruit and flowers • Fireplaces • Hairdryers • Large bath sheets • Toweling Bath Gowns • Goose down duvets inner • Egyptian cotton • Current Magazines/books • Complimentary Sherry Decanter • Charlotte Rhys guest amenities • Air- conditioning • Overhead fan • CD player and selection of CD's • Safe • Internet access - WiFi free of charge at manor house and gazebo Luxury Suites: - Six - 12 Guests - 2 twin/4 King (1 twin fits extra bed 3 sharing) • Fireplace • Hairdryer • Large bath sheets • Toweling Bath Gowns • Goose down duvets inner • Egyptian cotton • Current Magazines/books • Tea trays with selection of teas/coffee • Home-baked biscuits/biscotti • Complimentary Sherry Decanter • Charlotte Rhys guest amenities • Air-conditioning • Overhead fans • CD Player and selection of CD's • Safe • Internet access - WiFi free of charge at manor house and gazebo Membership/Accolades: • Highgrove House is 5 Star graded (updated yearly in September) with the Tourism Grading Council of SA • Rated 'Highly Commended' Superior Accommodation with the AA Travel Guides and American Express Accommodation awards Program (winner of 2014 service award) and Lilezela award 2013 • Member of Chaine des Rotisseurs Association Mondiale de la Gastronomie • Member of the Low veld Tourism Board • BnB Insurance • Exclusive Getaways • Portfolio Collection • Fedhasa - Federated Hotel Association of SA • RASA - top ten restaurant in our category 2013 • SA Venues • World Luxury Hotel Awards nominee 2014 ... more   less 
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