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“Beautiful hotel, over our expectation, has no SPA”
Review of Highgrove House

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Highgrove House
Ranked #7 of 13 Hotels in Hazyview
Certificate of Excellence
Reviewed 30 May 2017

We stayed there for a night , while going to Paul Kruger Gate for our Safari travel. We where exhausted after a long flight plus 4 hours driving and we searched for a hotel that had SPA so we could chill at the sauna and jacuzzi but we found the hotel has no SPA, the Sauna an private Pool are only included in a particular deluxe room, not for all rooms usage.

On the other hand, the hotel is completely beautiful, perfectly decorated, warmth and with incredible food, delicious! The breakfast is so complete and staff is really friendly and professional. Its clean and has that mountain feeling. It was raining so we couldn't use the outside facilities.

We where moved to that deluxe room because our room had no hot water, so we thought about using the sauna after eating (we lost so much time changing rooms in the afternoon) but at 9 PM lights went off and didn't return until the next morning, so couldn't use much of the hotel.

To get in had a muddy inside road because of the rain but nothing our rented car couldn't take care of.

It is a place to stay some nights with a great level of decoration, food and staff. Not good if you are looking for a place with a SPA for a single night to continue driving, but we loved the attention and the staff.

Room Tip: Great hotel to spend many nights at a very pretty and well decorated place, with great food and pers...
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  • Stayed: May 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank danielparacha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 16 of 123 reviews

Reviewed 28 April 2017

Very relaxing and enjoyable stop with extremely friendly crew.
Great value in all aspects ..situation, atmosphere, the property design, the food quality and on top of everything, the quality of the hospitality driven by a so friendly team.

  • Stayed: April 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Thank 486henrih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathyrussell, Owner at Highgrove House, responded to this reviewResponded 10 May 2017

Good day
Thank you so much for taking the time to review Highgrove. I am delighted to hear that you enjoyed your stay at the lodge. I will ensure that your positive reviews of everything will be conveyed to our team as this is what they strive for!

We hope to welcome you back soon!

Kind regards,
Kathy

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Reviewed 16 April 2017 via mobile

We were met by the friendly and helpful staff the moment we parked outside. We were made to feel at home and welcome right from the outset.
The room was luxurious and large with a welcoming sherry.
An outside shower added to the adventure.
We were accompanied to the dining room for dinner by a chaperone with a flashlight, as it was quite dark.
The dinner was tasty and far too much with Joann and Portia attending to our every need. The breakfast was also brilliant with homemade honey as another surprise.
You need a car to visit or enquire regarding their own tour services which extend to the Krugerpark and many other activities in the area.
A truly wonderful place to stay in the Lowveld.

Stayed: April 2017, travelled as a couple
Thank Hannetjie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2017

We took guests for their wedding anniversary and stayed in the executive suites for three nights. The suites were good, to be fair, they are due a redecoration however, we enjoyed the space, sauna and pool, the bed was huge and comfortable. The food was plentiful and good, breakfast on the stoep lasted half the morning (our choice) and dinner was served at our timing and pace. Service was excellent, we stayed in the property for the whole time and enjoyed the walks. Next time we will try the Spa.

Room Tip: Any room, the executive suites are on each end of a small row - all are private.
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  • Stayed: March 2017, travelled as a couple
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    • Service
Thank MikeCronin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathyrussell, Owner at Highgrove House, responded to this reviewResponded 10 May 2017

Good day,
Thanks so much for taking the time to review Highgrove, your valued comments are certainly appreciated.
We do have antiques and Persians in the suites as we are essentially a Colonial Country Lodge and try and keep the decor according to this style. The private sauna and pool are definitely a highlight for guests!

Thank you for commenting on the meals and we have passed on your positive review with the Chefs who were delighted that you enjoyed their passion!

Really glad you enjoyed the walks, etc. and would certainly recommend a visit to our tranquil, well equipped, SPA when next you visit.

Look forward to hosting you in the near future.

Kind regards,
Kathy

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Reviewed 18 February 2017

We thoroughly enjoyed our stay at Highgrove, the staff were friendly, efficient and helpful. The location is great, would be nice to see the view from the rooms.Lucinda the Manager/ Hostess is there for your every need.

  • Stayed: February 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank 628premb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathyrussell, Owner at Highgrove House, responded to this reviewResponded 2 April 2017

Thank you so much for taking the time to review your stay at Highgrove House. Your positive comments with regard to The TEAM certainly motivates them.

I understand your comment about the view and know that the Macadamia trees have grown significally over the past years. We will try and open certain areas near the balcony of the suites which are affected.

We look forward to welcoming you back to Highgrove in the near future.

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Additional Information about Highgrove House

Address: 1 Highgrove Ave | Off R40 between Hazyview and Whiteriver, Hazyview 1241, South Africa
Region: South Africa > Mpumalanga > Hazyview
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #7 of 13 Hotels in Hazyview
Price Range: HK$2,522 - HK$3,428 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Highgrove House 5*
Number of rooms: 8
Official Description (provided by the hotel):
Overview The original Colonial Farmstead constructed around 1893 and renovated and revamped in 1988, when the exquisite accommodation suites were constructed and the Country House opened it's doors in 1991.Situated on a Avocado & Macadamia Farm and surrounded by Forest.Aged Jacaranda trees provide an enchanting entrance avenue. Fine collection of antiques and Persian carpets adorns the reception rooms, warmed by crackling fires when winter's chill sets in. Location Highgrove House is onlt 20 minutes drive to Kruger national Park, 15 km away from Hazyview. Close by Private Game Reserves in the Sabi Sands including Londolozi and Mala Mala, Notten's Camp. Highgrove House is an ideal base for day excursions to the Panorama Route and all the romantic waterfalls. Climate Highgrove is ideally situated at 860 meters above sea level and so avoids the really intense heat and humidity that can sometimes be experienced in lowveld during the summer months. Accommodation: Limited to 17 guests. No children under 10 years. All individual suites are spacious and have veranda's overlooking the scenery and orchards. Maximum privacy is offered in expansive garden surrounds. Executive Orchard Suites: - Two - sleeps 2 each - King beds • Private Saunas • Outside Shower • Private Pool • Private Garden • Mini bar • Tea trays with selection of teas/coffee • Home-baked biscuits/biscotti • Fresh fruit and flowers • Fireplaces • Hairdryers • Large bath sheets • Toweling Bath Gowns • Goose down duvets inner • Egyptian cotton • Current Magazines/books • Complimentary Sherry Decanter • Charlotte Rhys guest amenities • Air- conditioning • Overhead fan • CD player and selection of CD's • Safe • Internet access - WiFi free of charge at manor house and gazebo Luxury Suites: - Six - 12 Guests - 2 twin/4 King (1 twin fits extra bed 3 sharing) • Fireplace • Hairdryer • Large bath sheets • Toweling Bath Gowns • Goose down duvets inner • Egyptian cotton • Current Magazines/books • Tea trays with selection of teas/coffee • Home-baked biscuits/biscotti • Complimentary Sherry Decanter • Charlotte Rhys guest amenities • Air-conditioning • Overhead fans • CD Player and selection of CD's • Safe • Internet access - WiFi free of charge at manor house and gazebo Membership/Accolades: • Highgrove House is 5 Star graded (updated yearly in September) with the Tourism Grading Council of SA • Rated 'Highly Commended' Superior Accommodation with the AA Travel Guides and American Express Accommodation awards Program (winner of 2014 service award) and Lilezela award 2013 • Member of Chaine des Rotisseurs Association Mondiale de la Gastronomie • Member of the Low veld Tourism Board • BnB Insurance • Exclusive Getaways • Portfolio Collection • Fedhasa - Federated Hotel Association of SA • RASA - top ten restaurant in our category 2013 • SA Venues • World Luxury Hotel Awards nominee 2014 ... more   less 
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