Firstly the lady that was on the reception on the 29th September is very rude and racist, I came on the 29th and checked in when I went to the room there was no toilet paper and towels, I went to the reception and told her, she promised to sort it out but nothing was done I went back and approached her she told me to speak to the manager.
The room was dirty and scary hence I paid fully but they reception seemed not to be care. The remotes for air conditioning and TV was not in the room they told me I'll use manual. I went and inform them the air conditioning is not working nothing was done, I waited for the them to atleast bring toilet papers, guess what nobody can. The way I was so disappointed and un attended, I even decided to check out same day and look for another place hence I paid for Albany room and the was no refund paid to me hence no attention was given to me whenever I'm shouting for help.
The floor has got a carpet with a very bad smell.
I Will never ever book to this place, they only have good building outside, come inside you will see, and moreover racist receptionist.More
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