I have stayed at this hotel over the past 4 years more especially during the Dec period. I have had stay's here that was excellent but my past experience was bad.
The lack of Covid-19 practices in terms of social distancing in the eating areas and lift are non-existence.
The level of service in the breakfast hall remains of a high standard, however, this cannot be said of the housekeeping as it was clear from the very start. On the day and time we checked-in, I requested an extra towel and it took them 6 hours and me being very aggressive to get this towel. That same afternoon I requested 2 wine glasses which were never delivered. The most disappointing thing was that I have often heard from my friends that the lamb/mutton curry is excellent. we ordered this and it was the most disappointing curry. traditional Durban curry is not sweet and cooked with potatoes and not with carrots sweetcorn...when i enquired from the restaurant i was told its traditional Durban curry...not sure what part of the Durban tradition as I grew up in Durban.More