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Reviews (1,206)
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All reviewsbeach frontexcellent servicetsogo sunenjoyed my stayroom serviceexcellent staysea viewbuffet breakfaststar hotelkeep up the good workindian oceanpleasant stayrooms are spacioushome away from homerevampsecuritypromenade
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18 - 23 of 1,206 reviews
Reviewed 3 weeks ago

I like that the hotel location is just along the beach its location has every thing excesable within a kilometer reach. All is excelent , parking very safe, security guards doing a very good and handle guest with ubuntu.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Tsogo Sun Hotels
1  Thank samsonm504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, General Manager at Garden Court Marine Parade, responded to this reviewResponded 3 weeks ago

Dear Samson,

Thank you very much for your feedback and review regarding your last stay with us.
We are very pleased that the Hotel location and services rendered were good and you felt safe.
It is our wish and hope that we shall have the opportunity of welcoming you back soon again in the near future.

Our Best Regards

John and the Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Taking out our kids to have fun at KZN, The hotel must flexible especially when room are not full.So far everything was fine , was just disappointed on that of not being helped after finding out the room we got is not actually what we wanted and no1 helped us.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
1  Thank kedibone20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, General Manager at Garden Court Marine Parade, responded to this reviewResponded 3 weeks ago

Dear Kedibone,

Thank you for taking the time to share your feedback.
We are very pleased that generally your sons birthday went well though we have noted your comment on not getting the room that you wanted - we have noted this and will ensure we improve.
We do hope that we shall have the pleasure of welcoming you back soon again.

Our Best Regards

John and the Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

JILL AND WILELE where excellent . specially JIL nothing was too much trouble . always smiling and pleasant . HOTEL LOCATION WAS VERY GOOD . BREAKFAST WAS OK . COFFE MUGS WGERE ALL DIRTY IN THE STAND . overall a good stay

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
1  Thank fatimasaley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, General Manager at Garden Court Marine Parade, responded to this reviewResponded 3 weeks ago

Dear Fatima,

We are very pleased to hear that Jill and Welile provided excellent service to you and your family.
We have noted your comment on the coffee mugs and will ensure we address this immedietly.
We do look forward to hosting you once again in the near future.

Our Best Regards

John and the Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

There is nothing more relaxing when on a business trip than going to bed and having sight of the stars in the sky or waking up in the morning to the view of the ocean as I lay in bed. I always look forward to the Garden Court Marine Parade because it's ideally situated for business, the food is always pleasing compared to other experiences at other hotels and the comfort makes it worth while leaving my own home. It's my home away from home and would recommends this as preferred hotel for anyone and any family holiday hotel. Thanks to the hotel for the comfortable stay and friendly staff.

Stayed: June 2018, travelled on business
Thank 499adelines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, General Manager at Garden Court Marine Parade, responded to this reviewResponded 3 weeks ago

Dear 'Adelines'

What a beautiful review!
We are flattered and honored by your comments and we really do appreciate your honesty.
It is our utmost aim to provide a space that caters for the guest needs and provides a safe, clean and homey environment while in Durban.
We are very pleased of your acknowledgement and we very happy that you will continue using this as your base and your home away from home!

See you soon!!!

Best Regards

John and the entire Team

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Reviewed 4 weeks ago

I recently returned to the Garden Court Marine Parade after the hotel was renovated. It boasts a fresh new look and the staff are incredibly helpful and friendly. A wide variety available at breakfast. The location is superb too. I will definitely return again and can easily recommend the hotel.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Ed_Jardim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, General Manager at Garden Court Marine Parade, responded to this reviewResponded 3 weeks ago

Dear Ed,

Thank you so much for returning back to this lovely Hotel.
It is wonderful to know that you like the new look - fresh, inviting, uncluttered and friendly staff.
We really do look forward to your return and do hope that you will make this your home away from home whenever you are in Durban either for business or leisure.
See you soon.

Best Regards

John and the Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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