Myself and my husband recently stayed at the St James on Venice while he was in town for a congress. While the staff were very welcoming and accommodating our stay was sadly very disappointing.

To begin with the quality of the hotel is not four star, even calling it a 3 star would be a push. The wall paper was badly scuffed, particularly upstairs leading to the rooms where large sections of it had black lines running across it, when in the room we noticed our walls were also scuffed, as well as the bathroom sink. Our bed was sufficiently comfortable but we battled to relax inside in our room as there was a very noisy Sheesha (Hubbly Bubbly) bar outside our window that was incredibly loud.

Furthermore and perhaps most disappointing were the breakfasts. There were NO COLD BREAKFASTS at all on the menu - not even a basic pastry. When I asked if there was anything at all they could offer me instead of hot breakfast I was told fruit salad and yoghurt could be arranged only to be informed 15 minutes later that it in fact it couldn't be arranged as there was no yoghurt. On our second morning (still no cold breakfast on the menu) there was no fruit choice available at all. To make matters worse the hot breakfast was really not great and took a long time to prepare. Even the most basic of hotels have a pastry selection and fruit juice available for its guests.

I am not sure when this hotel was last reviewed by the grading council but I do advise travellers that it is no longer four stars.

Wonderful food, crispy clean rooms, environment is so lively. Very helpful staff, from the security to Manager everyone ready to help. Just go see for your self, the outdoor has a farm vibes with all the trees with amazing shades yet still stand out modern and elegant.

Staff and venue excellent. Close to amenities with secure parking. Restaurant on the premises which takes away you having to go looking for a restaurant in the area. Food gr8. Staff friendly and helpful. Nite vibe with the locals amazing.