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Štěpán M

awesome

5.0 of 5 bubblesReviewed 23 May 2024
it was very good service. our cleaner Mohamed mohmd saeed was nice and always clean everything right. we do not have any problems with him..., it is awesome to see someone that nice like this guy if everybody was same as him it would be perfect world. the food here was delicious.
Date of stay: May 2024
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Team, Other at Brayka Bay Resort, responded to this review
Responded 23 May 2024
Dear 996_t_p_nm,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Guest Relations Team.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,959)
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Traveller rating
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Reviewed 15 May 2024

I like Brayka Bay resort very much and that's why I enjoyed every minute of staying at this hotel. Big green territory with over 2 thousand palms planted in and around allows to enjoy hot climate but not to be burned. There are enough sun beds on the beach and in the shadow. Rooms are big enough and very clean, beds are very comfortable for me. Great sea shore in combination with excellent coral reel allows to choose relaxation by swimming, snorkling or sun-bathing.
Wide variety of dishes and delicious food is very dangerous for those who wants to be slim. I came back home with extra 2 kilos. Please take care ))).
90% of tourist are from Czech, others are from Italy, German. There is even Italian food corner at the restaurant.
There is a diving centre at the hotel and both beginners or skilled divers can enjoy space beauties of Red Sea
I felt very comfortable everywhere because I felt as if I am around my own family. Staff is very kind and skilled.
Especially I would like to mention very professional and skilled Mr. Ahmed Adel at the reception desk. He was always friendly, self-possessed, polite and attentive. I received a comprehensive answer to any my question; if I needed any help he resolved any problem. I felt like a member of the same family, as he was sincere and friendly and ready to help. I enjoyed communicating with him.
I would love to come back here because I felt like home away from home

From other side I can't help but say about the spoon of tar in a barrel of honey. There were too many politiсized propaganda of Ukraine. For example it was written "Glory to Ukraine" (Slava Ukraine) on the shell at the beach bar, also company advertizing quadrocycle excursion to desert placed this motto on the main page of their album.

Everyone has right to have own opinion and preferences but it's unexceptable at the international resort.

Date of stay: April 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank galkav2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Team, Other at Brayka Bay Resort, responded to this reviewResponded 16 May 2024

Dear galkav2023,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Guest Relations Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2024

This hotel is an ideal place for rest and relaxation. It provides guests with many unforgettable experiences. A beautiful environment, beautiful gardens, lots of greenery, beautiful flowers and a magical view of the sea, which will captivate you with an incredibly beautiful underwater world. The food is great and tasty, the rooms are clean and all the staff are very nice to the guests. Especially Islam, who takes care of the cleanliness of the beach and is always smiling and friendly, helps the guests and makes the holiday happy. I recommend and will definitely come back.

Date of stay: March 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gabriela J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Team, Other at Brayka Bay Resort, responded to this reviewResponded 16 May 2024

Dear gabrielajB7540HL,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Guest Relations Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2024 via mobile

I went to Brayka Bay resort with my girlfriend. It was such a great experience. The room was very nice (with airconditioning). We also had a great time in the swimming pool. Especially with the staff from the poolbar (Mohamed). He was such an amazing man. Also the food was amazing. They try the best they can for the best food. Especially from chef Mohamed Magdy (see Photo) and the amazing pasta guy. I would recommend Brayka Bay Resort for everyone!

Date of stay: May 2024
Trip type: Travelled as a couple
Thank Rayven B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Team, Other at Brayka Bay Resort, responded to this reviewResponded 9 May 2024

Dear Rayven,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Guest Relations Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2024

Very nice place for family holiday. Wonderful, green garden area with palm trees and amazing view on the gulf. Helpful staff, clean rooms, good food, very nice house reef. All You need to rest is in this hotel. I highly recommand Brayka Bay for vacation. We have enjoyed the time a lot and great atmosphere all around that beautiful place.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Journey31542797704
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Team, Other at Brayka Bay Resort, responded to this reviewResponded 6 May 2024

Dear guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Guest Relations Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2024
Serious safety incident

I came to the resort with my family, my husband and my daughter, we like the resort we were relaxing till the animation responsible he’s from Italy came and ruined everything he was so annoying we didn’t understand him so he start to annoy our daughter by asking her for party plenty of Times and then he start to flirt with my daughter in a bad way she didn’t like it , so we start to avoid him , the last 2days for us my daughter went to the party with him and it was terrible…he start to touch her and want to dance with her by force , and the next day in the beach he asked my daughter to go to the room with him . We didn’t accept that and he kept messaging her all the time about sexual things horrible. We could have call the police on him for sexually harassment and forcing our daughter but it was the last day for us . The rest of the animation was nice and they kept their respect , I don’t know why would a responsible do such things they shouldn’t keep him (his name is Ugo) . Rooms,food beach all is perfect. Its a perfect sport for snorkeling.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 179jules
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Team, Other at Brayka Bay Resort, responded to this reviewResponded 15 May 2024

Dear Jule S,

Thank you for taking the time to leave a review here on TripAdvisor.

We are glad to know that hotel services and facilities are highly rated by you.

Meanwhile, your comment about the negative experience does not reflect the standard of service we always strive to deliver.

Unfortunately, we did not have the chance to know from you about this experience earlier. We would definitely cut it from the root.

As feeling of respect, safety and comfort of both our guests and employees is our first priority, we took your comment into serious consideration.

We sent a direct message to you as well, to get in touch for further details as it is our duty to consider both aspects.
Unfortunately, we have not received a response, neither could we identify you through the profile name.

Meanwhile, we would like to assure you that all our employees receive regular training and that we have taken all the necessary extra actions.

Please don’t hesitate to contact us at info@braykaresorts.com

Sincerely,
Mohamed Aref
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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