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Journey31542797704

Wonderful place to relax

5.0 of 5 bubblesReviewed 5 May 2024
Very nice place for family holiday. Wonderful, green garden area with palm trees and amazing view on the gulf. Helpful staff, clean rooms, good food, very nice house reef. All You need to rest is in this hotel. I highly recommand Brayka Bay for vacation. We have enjoyed the time a lot and great atmosphere all around that beautiful place.
Date of stay: April 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Team, Other at Brayka Bay Resort, responded to this review
Responded 6 May 2024
Dear guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Guest Relations Team.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (3,008)
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Traveller rating
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881
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51
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Reviewed 5 May 2024
Serious safety incident

I came to the resort with my family, my husband and my daughter, we like the resort we were relaxing till the animation responsible he’s from Italy came and ruined everything he was so annoying we didn’t understand him so he start to annoy our daughter by asking her for party plenty of Times and then he start to flirt with my daughter in a bad way she didn’t like it , so we start to avoid him , the last 2days for us my daughter went to the party with him and it was terrible…he start to touch her and want to dance with her by force , and the next day in the beach he asked my daughter to go to the room with him . We didn’t accept that and he kept messaging her all the time about sexual things horrible. We could have call the police on him for sexually harassment and forcing our daughter but it was the last day for us . The rest of the animation was nice and they kept their respect , I don’t know why would a responsible do such things they shouldn’t keep him (his name is Ugo) . Rooms,food beach all is perfect. Its a perfect sport for snorkeling.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 179jules
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Team, Other at Brayka Bay Resort, responded to this reviewResponded 15 May 2024

Dear Jule S,

Thank you for taking the time to leave a review here on TripAdvisor.

We are glad to know that hotel services and facilities are highly rated by you.

Meanwhile, your comment about the negative experience does not reflect the standard of service we always strive to deliver.

Unfortunately, we did not have the chance to know from you about this experience earlier. We would definitely cut it from the root.

As feeling of respect, safety and comfort of both our guests and employees is our first priority, we took your comment into serious consideration.

We sent a direct message to you as well, to get in touch for further details as it is our duty to consider both aspects.
Unfortunately, we have not received a response, neither could we identify you through the profile name.

Meanwhile, we would like to assure you that all our employees receive regular training and that we have taken all the necessary extra actions.

Please don’t hesitate to contact us at info@braykaresorts.com

Sincerely,
Mohamed Aref
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2024

Great hotel with superb house reef. We even swam with 20 dolphins there! Clean, beautiful gardens and great diving school. Very friendly staff; especially Romany, Benjamin and Ibrahimovic! Nice pools and beach with enough sunbeds available. Good food.

Room tip: Take a soa treatment and go divi g!
Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank roos_brugman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Team, Other at Brayka Bay Resort, responded to this reviewResponded 6 May 2024

Dear Roos Brugman,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Guest Relations Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2024

I would recommend it to everyone but especially for snorkeling and diving. Weather is very stable, the bay protects from wind and waves. Great!

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sam N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Team, Other at Brayka Bay Resort, responded to this reviewResponded 6 May 2024

Dear guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Guest Relations Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2024

It was a very nice trip. We saw dolphins, turtles, cows see, and a lot of fishes very colorated. Our scuba and snorkelling guides were the best.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ana-maria M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Team, Other at Brayka Bay Resort, responded to this reviewResponded 26 April 2024

Dear anamariamO1487FS,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Guest Relations Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2024

I arrived with my two kids (age 4 and 2) at around 11pm. The room we got was located in the building above the diving centre and was really poor, the worst part was the old A/C that was quite loud. I figured it´s not that warm outside so I can open the window instead. What a shock when I heard the horrible sound of a generator evidently located nearby. I was quite desperate,however the kids were exhausted and fell asleep, unlike me. I slept 2 hours at most,horrible. The next day I demanded room change and for a fee €100 we got nice room in the building next to the Zest restaurant. If only I havent arrived late at night I would do that immediately,could spare myself a horrible experience.
The rest of the stay was quite nice, would recommend also the shopping centre-Karim mixing the perfumes was helpful and prices were fair.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Michaela P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Team, Other at Brayka Bay Resort, responded to this reviewResponded 24 April 2024

Dear michaelapd4272OK,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Guest Relations Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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