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Dominika P

Perfect!

5.0 of 5 bubblesReviewed 30 May 2024
It's my second stay at Steigenberger Coraya. Single traveler. Two weeks. And again - perfect! This place is a paradise. The strongest part of this hotel is the amazing staff. In every moment I felt special. I have to mention about the marvelous entertainment team. Souleymane, Rana, Islam ❤️❤️❤️ They were very supportive, friendly, caring and with a big sense of humour. That weren't just polite talks like in most hotels. Guys! Thanks a lot for a lovely time I've spent with you. You are the incredible and have a special place in my heart 😊

The second thing to mention is the staff in the restaurant. Ismail and Ahmed from the terrace. Very caring, funny and helpful.

Life guards always smiling, willing to help, open an umbrella and bring mattresses.
Pool and beach waiters very friendly as well!

You can always find a sunbed, no matter what time will you wake up. There is a plenty to choose!

Room boy was very friendly and caring. Room was perfect every day!

Food was amazing, especially desserts, that's an art!

Many thanks for the hotel manager who was always on place to control everything.

I was very happy to see some staff again, after 3 years - Souleymane, Adel, reception manager. It was like coming home again.

Evening entertainment were good or worse but always worth to stay and listen to music.

The only thing to complain are moments with a poor wifi signal.

I will definitely come back as soon as possible.
Date of stay: May 2024
Room Tip: Don't even think, just book your stay!
Trip type: Travelled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Abdel Hady Mohamed, Guest Services / Front Office at Steigenberger Coraya Beach, responded to this review
Responded 31 May 2024
Dear Dominka,

we are so happy that you had again a lovely and special time with us in our hotel.
Thank you so much for being our guests and a lot of thanks for spending your time to write that wonderful feedback!
We all loved to spend the time with you.
I will be certain to pass on your positive comments to the whole team and especially to the persons you mentioned by name, which I am sure will be delighted in knowing that they helped in making your stay an enjoyable one.
Thanks for mentoining the critical point about the WIFI, we are already working on it.

On behalf of the Coraya team we look forward to warmly welcoming you again.

Kind regards

Bahgat Abd El Hamid
Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (7,636)
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Traveller rating
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Reviewed 21 May 2024

We stayed here recently for a week. All in all it was a very good resort and we would be happy to return. The staff were all very friendly and helpful and the resort itself is well kept, with lots of sun loungers on the beach and two large swimming pools plus a smaller pool bar. When we were there, the majority of guests were German, with many of the rest coming from the UK, France or the Netherlands – it certainly had a western European vibe. Food in the main buffet restaurant was generally good and there was always a wide selection. We also ate at the Zaytoun restaurant in the sister hotel next door (the Alaya) which was fine though not spectacular but it was a change of scenery and also nice to be served to the table (included with All Inclusive).

There were only two negatives during our stay. The first, minor, one was that our room looked a bit tired and could have done with updating. It had limited plug sockets and no USBs which more modern hotels have. The second was much more annoying and that was the really poor internet service. Anywhere away from the main building, including in our room, or on the beach, or round the pool, you were lucky to get – and stay – connected. We were promised that this should improve when the hotel changed its internet provider contract within the next six months so hopefully that is the case!

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Thom_and_Jenni
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abdel Hady Mohamed, Guest Services / Front Office at Steigenberger Coraya Beach, responded to this reviewResponded 21 May 2024

Dear Thom and dear Jenni ,

Thank you for choosing the Steigenberger Coraya Beach, it was a pleasure to host you.

We would also like to thank you for taking the time and rating us.

We are pleased that you have enjoyed our service and that you appreciate the work of our employees.
I will pass on your motivating words to my team.

Thank you for mentioning the critical points. As you already know are we actually working on the internet. We would have send you a multiple plug socket to the room on request. For the next time, please contact the reception or the guest relation team direct, so we will get a chance to make your stay more comfortable.
We are renovating the hotel through the whole year but we will not modernize it not to loose the old charme.

We very much hope to be able to welcome you back to our house soon.

All the best and sunny greetings,
Bahgat Abd El Hamid
Hotel manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2024

Once again I had a fabulous holiday here for a few weeks everything was just perfection.
I had a room overlooking the pool which at night was beautifully lit up with shimmering pool waters and a thousand and one lights.
The kindness of all staff is one of the most outstanding features with special little touches here and there .
Dreams really do come true.
Many returning guests year after year , the hotel has a very good mixture of guests, some younger now which is all good.
I have made many new friends from different nationalities which is a delight.
The " Beach Party " has returned now which is once a fortnight and " Pool Party " once a fortnight.
Something for everyone dancers, fire eaters singers ( special Latchy Pop ) with his own unique style.
For all UK guests who cannot return over the summer months, I fly from local airport ( Midlands ) to Hurgharda and then have hotel taxi down to Coraya about 2 hours through desert on the new road. For me better than going from Gatwick to MA.
Katja and Ina are always around if needed or just for a chat ( Guest relation team ).
Ismail ( reception ) was my knight in shinning armour when I locked myself out putting suitcase outside door, he sorted me out with kindness and humour.
Thank you very much for a very happy holiday and hope to return in September.
Pauline xx

Date of stay: April 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pauladancing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abdel Hady Mohamed, Guest Services / Front Office at Steigenberger Coraya Beach, responded to this reviewResponded 19 May 2024

Dear Pauline,

Thank you for choosing Steigenberger Coraya Beach Resort again to spend your holiday.

Our team and I would also like to thank you for taking the time to write your valued feedback.

We are delighted to know you enjoyed your time with us here at Coraya and the hotel meets your expectations.

Once again, thank you for your visit to our hotel, and for your excellent review.

I will forward your lovely words to my whole team and especially to the persons you mentioned by name.

On behalf of the Coraya team we look forward to warmly welcoming you again and let the hotel be your second home always.

Kind regards

Bahgat Abd El Hamid

Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2024

It was two of the most wonderful and best forms of hospitality I have ever seen in my life. This is not surprising for the Steigenberger group, especially Coraya Marsa Alam. The people there were only striving to make us happy and put all their energy into it. I will never forget the high quality of everything there. Thank you from the bottom of my heart for this fantastic experience. Special thanks to Mr. Said and Mr.Ismail at the reception. I hope to return again to enjoy the same experience and meet the wonderful people there.

Room tip: All is Awesome
Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Seaside45604901989
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abdel Hady Mohamed, Guest Services / Front Office at Steigenberger Coraya Beach, responded to this reviewResponded 21 May 2024

Dear Mohamed,

Thank you for choosing Steigenberger Coraya Beach Resort to spend your holiday.

Our team and I would also like to thank you for taking the time to write your valued feedback.

We are delighted to know you enjoyed your time with us here at Coraya and the hotel meets your expectations.

Once again, thank you for your visit to our hotel, and for your excellent review.

I will forward your lovely words to my whole team and especially to the persons you mentioned by name.

On behalf of the Coraya team we look forward to warmly welcoming you again and let the hotel be your second home always.

Kind regards

Bahgat Abd El Hamid

Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2024 via mobile

Coraya is amazing, everything is perfect, room , food , beach , hospitality , special thanks to Mr . Hady , Front office manager , and his team . They always do their best to make your stay wonderful and unforgettable . For me , Coraya , not only one of the best hotels in Marsa Alam , but one the best hotels in whole Egypt.

Date of stay: December 2023
Trip type: Travelled with family
Thank Excursion09410430796
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abdel Hady Mohamed, Guest Services / Front Office at Steigenberger Coraya Beach, responded to this reviewResponded 21 May 2024

Dear Otto,

Thank you for choosing Steigenberger Coraya Beach Resort to spend your holiday.

Our team and I would also like to thank you for taking the time to write your valued feedback.

We are delighted to know you enjoyed your time with us here at Coraya and the hotel meets your expectations.

Once again, thank you for your visit to our hotel, and for your excellent review.

I will forward your lovely words to my whole team and especially to the persons you mentioned by name.

On behalf of the Coraya team we look forward to warmly welcoming you again and let the hotel be your second home always.

Kind regards

Bahgat Abd El Hamid

Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2024

Everything was amazing, great, exceptional and mindblowing. The staff is kind, helpfull en thoughtfull. Our room super! The foodprocessor fantastic!!

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank edovanurk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abdel Hady Mohamed, Guest Services / Front Office at Steigenberger Coraya Beach, responded to this reviewResponded 18 May 2024

Dear Guest,

Thank you very much for your review and that you spend your holiday with us in Steigenberger Coraya.

We happy that you enjoyed the stay with us.

I will forward your personal appreciation to the whole team, which I am sure will motivate them a lot.

It was like always a pleasure to host you.

Looking forward to welcoming you again!

Have a nice day.

Kind regards

Baghat Abd El Hamid
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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