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Nashed123

Review of My Stay at Portofino

5.0 of 5 bubblesReviewed 3 weeks ago
I recently stayed at Portofino and had an amazing experience. The welcoming front desk and incredible staff made us feel right at home. Our room was clean and spacious, providing a comfortable sanctuary throughout our stay.

The staff went above and beyond to help us with anything we needed, making our visit truly enjoyable. The food was delicious and added to our overall satisfaction.

In short, Portofino provided a fantastic stay with excellent service, clean rooms, and great food. Highly recommended!
Date of stay: May 2024
Trip type: Travelled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mina Mamdouh, Guest Services / Front Office at Pickalbatros Villaggio Resort - Portofino Marsa Alam, responded to this review
Responded 3 weeks ago
Warmest greetings from the sunny Pickalbatros Villaggio Resort portofino . Thank-you very much for your kind comments and the excellent rating you gave our Pickalbatros Villaggio Resort portofino . We really appreciate your support, and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, Yours sincerely, Hotel Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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26 - 31 of 554 reviews
Reviewed 3 weeks ago

Vety Nice vacation Ánd hre hotel od reálly trest w spent a week Jere Ánd we will never forget these days the Rooms šere very clean Ánd food was amazing Ánd also tie evening shower were more than perfect Ánd the animation team were always With us we reaĺy enjoyed Ánd sure we come back

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rado S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mina Mamdouh, Guest Services / Front Office at Pickalbatros Villaggio Resort - Portofino Marsa Alam, responded to this reviewResponded 3 weeks ago

Warmest greetings from the sunny Pickalbatros Villaggio Resort portofino . Thank-you very much for your kind comments and the excellent rating you gave our Pickalbatros Villaggio Resort portofino . We really appreciate your support, and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, Yours sincerely, Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

We spend a week in this amazing resort. I was the best holiday ever. We got the superior room which had a pool near by and auqupark right the corner. The location of the room was perfect for our family. kids had a splendid time. Food was alwyas perfect , we apprecieted the choise of restaurants.
what we love the best was the long beaches. we even had a green flag for two days so we snorchled by the pier.
Whole resort was clean and staff friendly. we definitly return.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jana C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mina Mamdouh, Guest Services / Front Office at Pickalbatros Villaggio Resort - Portofino Marsa Alam, responded to this reviewResponded 3 weeks ago

Warmest greetings from the sunny Pickalbatros Villaggio Resort portofino . Thank-you very much for your kind comments and the excellent rating you gave our Pickalbatros Villaggio Resort portofino . We really appreciate your support, and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, Yours sincerely, Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

This amazing place we really enjoyed spending the time here it was not our first in egypt but our first time in marsa alam and this trip we will never forget it and we are sure that these days willbe repeated the food was amazing drinks were perfect rooms were clean and also the entertainers did great job and made our vecation more exiting thank you for this great time

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank it-business-partner
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mina Mamdouh, Guest Services / Front Office at Pickalbatros Villaggio Resort - Portofino Marsa Alam, responded to this reviewResponded 3 weeks ago

Warmest greetings from the sunny Pickalbatros Villaggio Resort portofino . Thank-you very much for your kind comments and the excellent rating you gave our Pickalbatros Villaggio Resort portofino . We really appreciate your support, and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, Yours sincerely, Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Generally, the hotel was above expectations.
I thank management and staffs for their attentive, friendly and outstanding service.
Good location, offers quiet surroundings for good rest.
Clean and comfortable rooms.
It was excellent stay.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank OnAir30185266787
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mina Mamdouh, Guest Services / Front Office at Pickalbatros Villaggio Resort - Portofino Marsa Alam, responded to this reviewResponded 4 weeks ago

Warmest greetings from the sunny Pickalbatros Villaggio Resort portofino . Thank-you very much for your kind comments and the excellent rating you gave our Pickalbatros Villaggio Resort portofino . We really appreciate your support, and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, Yours sincerely, Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

It was the first time for us in Egypt, but for sure not our last! The resort is fabulous, clean, big and with a marvellous hospitality. The beach and the sea are beautiful and the temperature great! There are more than enough of pools and restaurants They do anything to make sure you have a pleasant stay and nothing is too much for them.Each day more than enough choices at one of the restaurants, you really can not complain! A special thanks to mr Adam (food and beverage), Achmed (Soprano restaurant), Omar & Yasser (Aqua park), Mohyseen (housekeeping)and the best lifeguard of the resort Helmy! Be sure you will see us again, thanks for the great experience!

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Marcel F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mina Mamdouh, Guest Services / Front Office at Pickalbatros Villaggio Resort - Portofino Marsa Alam, responded to this reviewResponded 4 weeks ago

Warmest greetings from the sunny Pickalbatros Villaggio Resort portofino . Thank-you very much for your kind comments and the excellent rating you gave our Pickalbatros Villaggio Resort portofino . We really appreciate your support, and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, Yours sincerely, Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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