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monamsalem
Cairo, Egypt

Amazing place and great view

Review of Gemma Resort
5.0 of 5 bubblesReviewed 21 Jun 2024via mobile
The hotel is very enjoyable and comfortable, and all the staff are very cooperative and always smiling, in addition to providing service at the best level, and I especially mention Mr. Mahmoud, the reception manager, as well as the housekeeping Mahmoud and all the members of the restaurant and bars, especially Sami
Date of stay: June 2024
Room Tip: Parking is available and free of charge
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gemma Management, General Manager at Gemma Resort, responded to this review
Responded 23 Jun 2024
Dear Mr & Ms

we would like to thank you for taking from your time to write to us this nice comment.

all the team members are very happy that you are enjoying your holiday with us and we hope to see you all the time in your coming

vacations.

thank you

General Manager

Ayman Hussein
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (4,694)
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Traveller rating
2,997
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Reviewed 15 June 2024

I have to recommend this hotel for vacation. It's a beautiful environment with a lot of nice people, a large selection of food and a skilled team of animators. Thanks guys Bondo and Zeki for the great days. We will definitely be happy to come back

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 714nat_liek
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gemma Management, General Manager at Gemma Resort, responded to this reviewResponded 16 June 2024

Dear Mr & Ms
we would like to thank you for taking from your time to write to us this nice comment.
all the team members are very happy that you are enjoying your holiday with us and we hope to see you all the time in your coming vacations.
General Manager
Ayman Hussein

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2024

We are so happy spent our holiday in Gemma hotel!!!! It's our first time in Egypt. Very good room, thanks for housekeeping, they do a lot! Food- amazing and fresh! Shef cooking very tasty. Also we like big territory of hotel big pool and beach, it's Very nice luxury place! Sea perfect!! Animation team - funny guys! ((Sorry if I write wrong your names 😂😂)) Zeka, Bondok, Noura, Cash - people who not just funny, they very smart guys, sportive, communicative, you can talk with them, spend nice time, open any conversation. They smile - and it's perfect. Guys be like this all the time, we will miss you so much and wish you all the best 💖🥰❤️

Date of stay: June 2024
Trip type: Travelled with family
Thank Олеся З
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gemma Management, General Manager at Gemma Resort, responded to this reviewResponded 13 June 2024

Dear Mr & Ms
we would like to thank you for taking from your time to write to us this nice comment.
all the team members are very happy that you are enjoying your holiday with us and we hope to see you all the time in your coming vacations.
General Manager
Ayman Hussein

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2024

Thanks a lot for amazing holiday! It's was our second time in Egypt, but first time in Marsalam. Gemma it's the best hotel! Big beach and of course RED SEA - PERFECT. A lot of free place on the beach, beautiful and clean pool. Food very delicious 😋! Room we like so much, clean, big and comfortable. OF COURSE, OF COURSE, OF COURSE,we can't forget about ANIMATION!!!! Zeka, Bondok, Cash and Noura guys thanks a lot for you, you are the best, every day in hotel can't be boring with you, your part of work very important in this hotel! Especially BONDOK - he is very nice and clever person, we was so happy talking with him every day especially stretching 😎("Yalla, yalla"😂) was amazing, he made our holiday. Thanks a lot for all of your, we wish you happy life!!!

Date of stay: June 2024
Trip type: Travelled as a couple
Thank S6428QP_
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gemma Management, General Manager at Gemma Resort, responded to this reviewResponded 12 June 2024

Dear Mr & Ms
we would like to thank you for taking from your time to write to us this nice comment.
all the team members are very happy that you are enjoying your holiday with us and we hope to see you all the time in your coming vacations.
General Manager
Ayman Hussein

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2024

Resort gemma is the only place that I have visited many times. Everything was perfect as always. I like the animators the most. It's always fun with them and I can have a conversation with them. these animators always make a great program and can entertain all the guests. They are also good at not forcing you to do anything if you don't want to do anything.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ell K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gemma Management, General Manager at Gemma Resort, responded to this reviewResponded 8 June 2024

Dear Mr & Ms
we would like to thank you for taking from your time to write to us this nice comment.
all the team members are very happy that you are enjoying your holiday with us and we hope to see you all the time in your coming vacations.
General Manager
Ayman Hussein

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2024

The hotel is beutiful, the wievs are excellent
and everything is clean and neat. The best hotel experience I've ever had ! The animation team also works hard at keepi g us entertained and happy, mainly Zika, Cash, Bondo and Xfigo. There is also a kids club with animator Tutti.
In short, very nice hotel and I wholeheartedly recommend it.

Date of stay: May 2024
Trip type: Travelled with family
Thank Antónia R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gemma Management, General Manager at Gemma Resort, responded to this reviewResponded 8 June 2024

Dear Mr & Ms
we would like to thank you for taking from your time to write to us this nice comment.
all the team members are very happy that you are enjoying your holiday with us and we hope to see you all the time in your coming vacations.
General Manager
Ayman Hussein

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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