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Олеся З

Holiday in Marsa Alam

Review of Gemma Resort
5.0 of 5 bubblesReviewed 12 Jun 2024
We are so happy spent our holiday in Gemma hotel!!!! It's our first time in Egypt. Very good room, thanks for housekeeping, they do a lot! Food- amazing and fresh! Shef cooking very tasty. Also we like big territory of hotel big pool and beach, it's Very nice luxury place! Sea perfect!! Animation team - funny guys! ((Sorry if I write wrong your names 😂😂)) Zeka, Bondok, Noura, Cash - people who not just funny, they very smart guys, sportive, communicative, you can talk with them, spend nice time, open any conversation. They smile - and it's perfect. Guys be like this all the time, we will miss you so much and wish you all the best 💖🥰❤️
Date of stay: June 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gemma Management, General Manager at Gemma Resort, responded to this review
Responded 13 Jun 2024
Dear Mr & Ms
we would like to thank you for taking from your time to write to us this nice comment.
all the team members are very happy that you are enjoying your holiday with us and we hope to see you all the time in your coming vacations.
General Manager
Ayman Hussein
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (4,694)
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Traveller rating
2,997
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Reviewed 12 June 2024

Thanks a lot for amazing holiday! It's was our second time in Egypt, but first time in Marsalam. Gemma it's the best hotel! Big beach and of course RED SEA - PERFECT. A lot of free place on the beach, beautiful and clean pool. Food very delicious 😋! Room we like so much, clean, big and comfortable. OF COURSE, OF COURSE, OF COURSE,we can't forget about ANIMATION!!!! Zeka, Bondok, Cash and Noura guys thanks a lot for you, you are the best, every day in hotel can't be boring with you, your part of work very important in this hotel! Especially BONDOK - he is very nice and clever person, we was so happy talking with him every day especially stretching 😎("Yalla, yalla"😂) was amazing, he made our holiday. Thanks a lot for all of your, we wish you happy life!!!

Date of stay: June 2024
Trip type: Travelled as a couple
Thank S6428QP_
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gemma Management, General Manager at Gemma Resort, responded to this reviewResponded 12 June 2024

Dear Mr & Ms
we would like to thank you for taking from your time to write to us this nice comment.
all the team members are very happy that you are enjoying your holiday with us and we hope to see you all the time in your coming vacations.
General Manager
Ayman Hussein

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2024

Resort gemma is the only place that I have visited many times. Everything was perfect as always. I like the animators the most. It's always fun with them and I can have a conversation with them. these animators always make a great program and can entertain all the guests. They are also good at not forcing you to do anything if you don't want to do anything.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ell K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gemma Management, General Manager at Gemma Resort, responded to this reviewResponded 8 June 2024

Dear Mr & Ms
we would like to thank you for taking from your time to write to us this nice comment.
all the team members are very happy that you are enjoying your holiday with us and we hope to see you all the time in your coming vacations.
General Manager
Ayman Hussein

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2024

The hotel is beutiful, the wievs are excellent
and everything is clean and neat. The best hotel experience I've ever had ! The animation team also works hard at keepi g us entertained and happy, mainly Zika, Cash, Bondo and Xfigo. There is also a kids club with animator Tutti.
In short, very nice hotel and I wholeheartedly recommend it.

Date of stay: May 2024
Trip type: Travelled with family
Thank Antónia R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gemma Management, General Manager at Gemma Resort, responded to this reviewResponded 8 June 2024

Dear Mr & Ms
we would like to thank you for taking from your time to write to us this nice comment.
all the team members are very happy that you are enjoying your holiday with us and we hope to see you all the time in your coming vacations.
General Manager
Ayman Hussein

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2024

Very nice place to have a peaceful vacation, but also there is plenty of entertainment if you're looking to have fun.

I must give special praise to all the staff that works there and is making sure that you feel as welcome as possible every day in and out. Animation team is doing a great job in trying to keep people entertained with various activites and I have to thank their team member Xfigo Fago on making our stay even more pleasent, one of the nicest people I've met on my trips.

Also not to forget to thank all the waiters, housekeeping, chefs, gardeners, cleaners, busboys, life guards and all other countless staff members who were always nice and greet you with a smile, even though it cannot be easy to work and fulfill all customers needs in such warm weather.

As for facilities, you cannot expect 5 star hotel in Egypt to be on the same level as the ones in Europe, hence the price difference, but in general it was good. Food had enough variety and was in general good quality, not to get bored by eating the same thing every day. Would possibly recommend management to look into investing on soundproofing rooms a bit more, as it can get loud and also aircons are a bit loud as well.

All in all, it was a good experience and would recommend it for a couple or family vacation.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Emir A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gemma Management, General Manager at Gemma Resort, responded to this reviewResponded 8 June 2024

Dear Mr & Ms
we would like to thank you for taking from your time to write to us this nice comment.
all the team members are very happy that you are enjoying your holiday with us and we hope to see you all the time in your coming vacations.
General Manager
Ayman Hussein

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2024 via mobile

Very nice staff at the hotel.The restaurant and reception staff were very helpful and attentive. Zucherino the best bartender. We mainly thank the animators who took care of our entertainment every day. Best animators - Figo and Zeka❤️❤️ Thank you for everything, you've been great.

Date of stay: May 2024
Trip type: Travelled as a couple
Thank Dominika M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gemma Management, General Manager at Gemma Resort, responded to this reviewResponded 31 May 2024

Dear Mr & Ms
we would like to thank you for taking from your time to write to us this nice comment.
all the team members are very happy that you are enjoying your holiday with us and we hope to see you all the time in your coming vacations.
General Manager
Ayman Hussein

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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