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“Great canoe tour”

Costa Rica Roots Tours
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: Roots Tours is a company created by a Costa Rican and a Spanish, both in love with nature and therefore of our work. We enjoy that people know with us a place as spectacular as Tortuguero is. We always hope that everyone marvels at nature as we do and that you enjoy the most of your experience in Tortuguero. We have certified guides and a biologist in our team, we also have insurance for our clients, safety equipment and own transport. We are waitting for you!
Useful Information: Bathroom facilities, Activities for older children, Wheelchair access
Reviewed 2 May 2018

My husband and I went on Roots' canoe tour of Tortuguero National Park as part of a package from Exploradores Outdoors. David was a highly knowledgeable and helpful guide, and we had great luck seeing wildlife! We also received a tour of the Tortuguero community from Rodrigo and enjoyed that as well.

Thank lmhoelscher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (249)
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"night walk"
in 11 reviews
"pacuare river"
in 3 reviews
"turtle tour"
in 11 reviews
"early morning"
in 8 reviews
"night tour"
in 8 reviews
"guide david"
in 2 reviews
"white water rafting"
in 2 reviews
"incredible value"
in 2 reviews
"costa rica"
in 14 reviews
"national park"
in 14 reviews
"his job"
in 3 reviews
"whole family"
in 2 reviews
"amazing animals"
in 3 reviews
"great knowledge"
in 2 reviews
"private tour"
in 3 reviews
"spotting animals"
in 3 reviews
"turtle laying"
in 2 reviews

10 - 14 of 249 reviews

Reviewed 16 April 2018 via mobile

We highly recommend the early morning paddle tour with Roots! No engines, just the sound of the forest awakening. David was our guide and truly knows his latin . I was a little sceptical at the beginning as we were two canoes leaving together. But it was not any inconvenience after all as we paddled quietly and our 'paddler in chief' from Roots was really goid at spotting animals as well. David and him helped us saw many types of reptiles and birds (4 types of heron, the green ibis, and many more). They took us down a tree to spot bats and baby caïmans. The passion david shared with us was truly a good experience. At the end of tge tour David explained us that the community in Tortuguero is fighting a project to build a road to access Tortuguero. This project would jeopardize a part of Tortuguero ecosystem. You can visit a Fb page about it. And if you come visit Tortuguero try visiting the park with the minimum impact possible to keep sustaining its community! #noalacalle #nototheroad

Thank Marie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2018

The tour guide was very friendly and has a good knowledge of the animals we saw.
We were very happy to choose this Tour.

Thank Jose B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2018 via mobile

Unfortunately I cannot follow positive opinions about this tour company. We took with them canoe tour - 20 $ pp. The tour was sheduled to start at. 5.40 a.m. but:
first we waited 10 min for other people,
next we were given instruction how to use paddle, how to buy a ticket for national park, how to use binoculars, an (!) how to use poncho (!).
We moved to ticket office and waited there 25 min to buy a ticket. Our boat left NP Office the last one around 6.40 a.m. so 1 h 20 min compeletly waisted (!) because of bad organization.
Our captain was not interested in finding animals and passengers did it instead.
We were back as first ones around 9.20 a.m. - other tours came back one hour later.
Tortuguero is great but avoid this tour company (!).

1  Thank copernici
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raquel D, Propietario at Costa Rica Roots Tours, responded to this reviewResponded 28 May 2018

estimado cliente,

I'm sure that if you were the person who arrived late you would be very grateful that we had waited for you.

Although you do not believe it, there are people who have never used binoculars in their lives, that is why we explain how to use them, so that we can get the most out of the activity and also because it has cost us a lot of effort to get all the equipment we have and That is why we take great care of him and part of taking care of him is that our clients take care of him too.

finally just tell you that the tour ends at 9 and you say you finished at 9:20, that indicates that you recovered the waiting time you did in the park, that is an example of our service is good and quality , just like we have good equipment and good guides.

and informative way I'll tell you that the park already has a quick line, which thanks to that we have been able to speed up that step.

Pura Vida!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 12 February 2018

Our hotel connected us with Roots tours via our transportation we booked into Tortuguero. Before our trip, I looked at their website and decided to book some tours with them and we were very glad we did. They are very quick to reply and helped answer all of your questions. We originally booked a package of three tours but our Nature Air flight got cancelled so we had to cut our time in Tortuguero by one night.
Roots was very accommodating with the cancellation. Also, we booked a hotel outside of town but we had tours with Roots starting in town on both our arrival and departure days so they let us keep our luggage in their office. They also graciously set up any transportation we needed with their boat taxi to our hotel and to the airport. David was our tour guide for the kayak and hike tours that we did get to do and we had a lot of fun with him learning about the area and it's wildlife. David has a passion for Tortuguero, it's wildlife, and his work and it shows in his tours. We hope to visit again during turtle season and we will definitely be looking up David and Roots to help us plan our tours.

Thank allymariem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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