We booked a suite room in Lapis Casa in June. I was a little bit disappointed when I arrived and found that it was under some minor construction. The rate was 260USD per night for a suite room so I was expecting a better room and service. However, the room was plain and dark. The television in the room was not functioning normally (there were lines on the screen). I requested train ticket service but the tickets they got for me are not the departure time and arrival time I requested, and therefore I could not have breakfast in the morning in order to catch the train. If the price is lower I might think that it is a cute little hotel. (I have got way better experiences in other hotels at this price range or even below this price range.) But with its high price and relatively poor service, I am disappointed with this hotel.

The hotel is extremely well located. The staff is very helpful but very few understand English!
For a holiday it is not appropriate. But if you are a business traveler it is worth a try.
The breakfast is very typical Chinese and the staff does not understand your needs at all. There is a Fish restaurant on Premises and the strong smell is very dissuading.
Rooms are comfortable but higher floors are better. There are no other amenities.

The decor and service in this boutique hotel are its real highlights, and the location is what makes it a good value, and also why I'd definitely choose it again over a large hotel chain when staying in Shanghai. Also, unlike other newer boutique hotels in the area, they take Amex which is good for corporate travelers.

When I say the service is good, I mean that all the hotel staff seems warm and attentive. What you won't get, however, are the services that come standard with other hotels, like full F&B services. This is acceptable in Shanghai where restaurants open late and there's plenty of good food (both eastern and western) steps away from the hotel. The rooms are cute and very comfortable if you don't mind noise coming in from the hallway or floating up from the street.

I wouldn't recommend the Japanese restaurant downstairs, or if you plan to eat there, don't order the raw fish, which didn't taste fresh.