It seems that this hotel (formerly Lapis Casa Hotel) is now run by new management. After reading several reviews, we booked the hotel based on its proximity to Xintiandi and the French Concession. The hotel has great potential to become a boutique hotel since it only has 18 rooms. However, we found that the upkeep of the hotel as well as the service was not up to par. We didn't expect luxury, but we at least expected friendly service and a warm atmosphere. The rooms were very dark and lacked proper lighting, the sheets were not fluffy and soft but were made of rough material, the bathrooms were moldy, there were exposed cables under the television, the amenities were in cardboard boxes, breakfast was very poor which included half a slice of sandwich and 1 piece of bacon or ham, and there was a foul smell in the room. Also, the lady at the front desk was not very friendly and seemed to raise her voice at us at times when we asked for directions. Service was really lacking and I hope management can improve on the service of their front desk. It's a pity because the hotel has great potential.

We stayed here for 2 days as we were here for a friend's wedding. Superb location - you can't really beat that for the cost which amounted to about USD 190 for 2 nights. However I found the rooms very very dark. So for ladies out there who needs to dress up/do makeup for a special event while in SH, the poor lighting would give you some problems. I would probably check out similar boutique hotels in the area next time I am in SH.

Not that this room is haunted or anything...it's right above the hotel's kitchen. I was hearing workers cleaning their pots and pans from dinner at 12 midnight, lots of banging and chopping....they started preparing breakfast at 3am and cooking at 4am. I tried to call up the front desk but no answer. Abit tiring in the next morning when I had to fly to another city. When I complained to the front desk, the answer I got was that, "so sorry, we will check the air-cnditioning in your room" !