The hotel location is very good and close to restaurant and POI. The service is definitely not luxury. 1st we were give a room with water leaking from the bathroom into the carpet and the carpet is all wet and smells. I dont understand why housekeeping will not tell the maintenance to look before putting another customer into that room.
when i went to reception to tell them what had happen, the person attending to me is the most expressionless person i have ever met. He did not apologies or say anything, he just keep typing on his computer and 5mins later he gave me another key card and inform us that we can move to another room. He did not even offer to help with baggage etc. We were horrified with such service level and it feel worst than a motel.More
- Free Wifi
- Free Parking