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Elizabeth P

Elizabeth

Review of Tong Mao Hotel
4.0 of 5 bubblesReviewed 29 Aug 2018via mobile
Very kind and courteous staff. They consistently went out of their way to help us and accommodate our plans. Comfortable rooms and thank goodness for the A/C! A few English speaking staff were available. But didn’t seem to be a problem for us. Will definitely stay again.
Date of stay: August 2018
Trip type: Travelled with family
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3 - 8 of 474 reviews
Reviewed 22 April 2018

The staff here are VERY helpful. Chen Hong (陈虹) has been able to answer every question at the front desk. We have just extended our stay and are sleeping well. Great value for the money. Western and Korean food are available in the hotel and had great food in the area. This is 10 minutes to the subway and a quick cab ride to the Exhibition center or the Bund and the largest park in Shanghai, Century Park.

As always when we come here, Shanghai Melody tours gave us an amazing 4 hour tour and helped with our translation at the trade show. Make sure to give them a call for business translation or for a relaxing time learning the history of the area and taking in Jazz or opera. We enjoyed it all.

Date of stay: April 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Dan4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 October 2017

I stayed in this hotel in June 2017 during my visit for CPhI, Shanghai. The hotel is located in the heart of Shanghai with many many exciting places nearby including shopping centers. Overall everything about my stay was excellent, right from the check in till check out. The rooms are large, cozy and comfortable with all amenities along with service and well behaved and well mannered staff. I enjoyed my 4 nights stay and will surely look forward to stay in this hotel again.

Room tip: Don't miss the breakfast and a room on top floors for beautiful Shanghai view.
Date of stay: June 2017
  • Trip type: Travelled on business
    • Location
    • Service
1  Thank dilkm22
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 September 2017 via mobile

This is a very reasonable and functional hotel. Rooms are large and comfortable enough. Decent facilities. Some international stations on TV. Good wifi.
Nothing very wrong here. Maybe lack of security in lifts is a concern but not aware of any incidents.

I must say the concierge service was exceptionally good. You will need them for taxi help. And they are very helpful and have good English. Also had good experience with operator help.

Location ok for this side of the river. Walkable to metro.

All up a decent hotel, good service.

Date of stay: September 2017
Trip type: Travelled on business
Thank johncH4065WG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 March 2017

The location was convenient to many attractions and also metro stations, room was big and comfortable. View from the room was nice too. The staff's service was so so though..not really friendly but get things done at least. Wifi connection kind of not good oso, constantly log out after idle for some time. Breakfast also a big no-no for me, In the end I just have my breakfast outside.

Room tip: Executive King Room
Date of stay: March 2017
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
2  Thank Nataliayudith
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 December 2016 via mobile

My room was quite ok, the staff wasn't all to friendly with one exeption.
The internet didn't work half of the time but when it did it was fast enough.
The real problem though was that there was no heating in the room itself, so that even the hallway was warmer than my own room. When i told the reception about it, they sent a staff member who didn't speak a word english and didn't have any idea how to solve the problem. After telling them again they just turned on the airconditioning on 30Degrees which didn't help. Luckily i was only there for three nights so i tolerated it.

Date of stay: November 2016
Thank Anoosa94
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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