Comfy, fairly spacious room, nice bathroom, decent sized bath, shower pressure could be better (but that can be hard for a hotel to control). Bed was comfy and there is a pillow menu.
Pool area was quite nice although indoor and quite plain - an exercise pool rather than a lounging about pool. Lobby is likewise pleasant.
We had no problems with the wifi, and didn't need a local phone number to access it, like some recent reviewers have said. We just got straight on.
We didn't ask anything too onerous or difficult of the staff but what interactions we did have with them were all pleasant and easy.
My only disappointment was that our room faced the internal atrium/void, so no views of the city from our room windows. We were told there was no rooms with views available.
Location is really good. Super close to metro, and a fairly short walk to the Bund. We also found several great restaurants nearby (different styles and price points).More
- Free Wifi
- Free Parking