We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
ellyip
Hong Kong

Bad Experience with Front Desk Staff

1.0 of 5 bubblesReviewed 24 Apr 2012
The front desk staff showed a "not my business" face when they cancelled my "guranteed room" and offered it to another walk-in guest, while I had no place to stay as it was a full-house situation in this hotel as well as other hotels nearby. The staff even claimed that my room has not been guranteed and they had the right to give my room to another guest. Although finally I could get a room after my one hour compliant to their sales department, the bad attitude of their front manager and staff and the way they treated their customer will stop me from staying in this hotel ever.
Date of stay: April 2012
Trip type: Travelled on business
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nearby Hotels
公寓外观
HK$1,286
HK$1,211
  • Agoda.com
    HK$1,245
  • Trip.com
    HK$1,266
  • Hotels.com
    HK$1,286
1.8 km from Jinjiang Inn (Shanghai Oriental Pearl Tower)
Free Wifi
Pool
HK$828
Fully refundable
  • Agoda.com
    HK$630
  • Hotels.com
    HK$655
  • Expedia
    HK$655
3.6 km from Jinjiang Inn (Shanghai Oriental Pearl Tower)
Free Wifi
Restaurant
Lobby view
HK$858
Fully refundable
No prepayment needed
  • Hotels.com
    HK$747
  • Agoda.com
    HK$700
  • Official Site
    HK$1,182
3.8 km from Jinjiang Inn (Shanghai Oriental Pearl Tower)
Free Wifi
Pool
Exterior view
HK$588
Fully refundable
  • Agoda.com
    HK$542
  • Hotels.com
    HK$589
  • Expedia
    HK$589
15.2 km from Jinjiang Inn (Shanghai Oriental Pearl Tower)
Free Wifi
Free parking
Exterior View
HK$815
Fully refundable
No prepayment needed
  • Hotels.com
    HK$710
  • Agoda.com
    HK$626
  • Official Site
    HK$776
3.9 km from Jinjiang Inn (Shanghai Oriental Pearl Tower)
Free Wifi
Restaurant
酒店大堂
HK$306
No prepayment needed
  • Agoda.com
    HK$261
16.5 km from Jinjiang Inn (Shanghai Oriental Pearl Tower)
Free Wifi
Restaurant
HK$1,988
Fully refundable
Multiple ways to pay
  • Trip.com
  • Expedia
  • Hotels.com
16.6 km from Jinjiang Inn (Shanghai Oriental Pearl Tower)
Free Wifi
Free parking
HK$1,045
HK$834
Fully refundable
  • Hotels.com
    HK$1,045
  • Agoda.com
    HK$1,045
  • Expedia
    HK$1,045
3.9 km from Jinjiang Inn (Shanghai Oriental Pearl Tower)
Free Wifi
Restaurant
HK$519
Fully refundable
Earn Trip Coins after your stay
  • Agoda.com
    HK$511
  • Expedia
    HK$826
  • Hotels.com
28.7 km from Jinjiang Inn (Shanghai Oriental Pearl Tower)
Restaurant
Bar/Lounge
高级双人房
HK$516
Fully refundable
  • Agoda.com
    HK$436
  • Hotels.com
    HK$554
  • Expedia
    HK$554
6.3 km from Jinjiang Inn (Shanghai Oriental Pearl Tower)
Free Wifi
Pool
View more hotels in Shanghai
Reviews (105)
Filter reviews
105 results
Traveller rating
18
63
20
2
2
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
18
63
20
2
2
See what travellers are saying:
Selected filters
Filter
Updating list...
4 - 9 of 105 reviews
Reviewed 20 June 2009

We stayed in 2 standard rooms, one with king bed and the other twin beds. The staff were very friendly and helpful. The bellhop carried our luggage up to our rooms for us. Rooms are basic in terms of facilities. No fridge, but air-con is individually-controlled. Toiletries are adequate, space sufficient for 2 persons, squeezy for three. Breakfast was basic and typical in most chinese hotels, not too much variety though. Breakfast room smaller than the one I stayed in Hangzhou last year. Check-in and -out were o.k., no delay. Location near to main attractions in Pudong area.

Date of stay: June 2009
  • Trip type: Travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank WoodlandsSingapore
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 July 2008

I thought this little hotel was a great value. I stayed in a room with two twin beds and it was quite spacious. It even had a little sitting area. There was free ethernet in the room. The location was quite good. In Pudong, three blocks from Dongchang (or Dongfang) Rd Metro station. I would definitely stay here again if travelling on a budget. Breakfast was not included but it was inexpensive. We did not try it since we left very early in the morning.

Date of stay: June 2008
  • Trip type: Travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3  Thank melamorris
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 October 2019 via mobile
Google Translation

Date of stay: October 2019
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 September 2019
Google Translation

Date of stay: September 2019
    • Value
    • Rooms
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 April 2018
Google Translation

Date of stay: April 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews