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Reviewed 4 weeks ago

We were staying in the North and we were not to visit the south at all. But we had to visit Exotica...,

mainly because of its people and the service, it has almost become a given for us when in Goa.

Service as always is par excellence, this time around as compared to my last visit, the rooms were nicer. However, I think the food could have been better. Especially the room service. The Goan fare at the restaurant was excellent

A very special mention for Harris Syed, I reckon he was the duty manager? In my opinion, he is an excellent ambassador for Taj - perhaps one of the best!

Overall, a very refreshing stay...

Date of stay: September 2021
    • Rooms
    • Cleanliness
    • Service
Thank Luminous T
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Taj Exotica Goa, General Manager at Taj Exotica Resort & Spa Goa, responded to this reviewResponded 4 weeks ago

Hi Luminous T,

The entire team at Taj Exotica Resort & Spa, Goa would like to thank you for such great feedback about your recent stay with us. It gives us great pleasure to read that your experience was flawless and team was able to dazzle and delight you.

We look forward to welcoming you back soon with your furry friend.

Warm regards,
Vishal Singh
General Manager - Taj Exotica Resort & Spa, Goa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Taj exotica Goa is a massive property. Well maintained gardens, pools and restaurants contribute further to its charm. The abundant fresh air, lush greens and a private beach lifts your spirits up.

There are plenty of activities for one and all. From art and crafts, hula hoops and a play area for the kids to cycling, golf and yoga for the grown ups.

The food at Sala Da Pranzo is exquisite. With a wide array of cuisines cooked to perfection you will be craving for more.

The staff at the property are the real assets of taj exotica. At taj, everyone expects a high standard of service and hospitality but you are still pleasantly surprised by the sheer dedication and attention to detail of everyone right from housekeeping to the front office to the restaurant staff. I would like to mention some names who made our staff a memorable one : Raegan, Vincent, Sumesh, Indra, Vikram, Rana, Somnath, Reshma, Nariman, Chetna, Aryan, Maldinho, Dadapeer, Rajesh, Trilochan and Arnab.

A heartfelt thank you to everyone for making it a special birthday and pampering my little one.

I am already looking forward to my stay here.

Date of stay: September 2021
Trip type: Travelled with family
Thank yashbhavnani
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Taj Exotica Goa, General Manager at Taj Exotica Resort & Spa Goa, responded to this reviewResponded 4 weeks ago

Hi yashbhavnani,

The entire team at Taj Exotica Resort & Spa, Goa would like to thank you for such great feedback about your recent stay with us. It gives us great pleasure to read that your experience was flawless and team was able to dazzle and delight you.

We look forward to welcoming you back soon.

Warm regards,
Vishal Singh
General Manager - Taj Exotica Resort & Spa, Goa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Had a lovely stay .Enjoyed a lot !!Ms Samiksha and Chef Dipin made us feel very comfortable. We had come for my 35th birthday and they decorated the room with balloons and make me feel very special. Further, I was fallen sick during the stay they taj team took extra care and ordered medicine and chef specially made home cooked food for us.

Best hotel for kids, they have play area and children room for kids and they do engaging activities with kids.

Looking forward to visiting the hotel again.

Date of stay: September 2021
Trip type: Travelled with family
Thank Earnfortravelling
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Taj Exotica Goa, General Manager at Taj Exotica Resort & Spa Goa, responded to this reviewResponded 4 weeks ago

Hi Earnfortravelling,

The entire team at Taj Exotica Resort & Spa, Goa would like to thank you for such great feedback about your recent stay with us. It gives us great pleasure to read that your experience was flawless and team was able to dazzle and delight you.

We look forward to welcoming you back soon.

Warm regards,
Vishal Singh
General Manager - Taj Exotica Resort & Spa, Goa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

This time we split our vacation to Goa between the two Taj properties. The Exotica boasts of a better, longer stretch of beach, large lawns and a larger pool. Now you also have multiple good dining options in South Goa (Cavatina, Da Tita’s, and old favorites such as Fisherman’s Wharf and Zeebop). Having just spend the last three days at Taj Aguada, this resort seemed somewhat lacking in the quality of their service (staff would forget requests, etc) and food at the restaurants. I am putting this down to the long pandemic hit to the hotel industry. However, for now, the Aguada staff seem to have their act together while Exotica is still getting there. However, overall we still enjoyed our stay in the newly renovated rooms which are great.

Room tip: This month Lobster Shack (their beachside grill) is closed.
Date of stay: September 2021
Trip type: Travelled as a couple
1  Thank Relax47074490717
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Taj Exotica Goa, General Manager at Taj Exotica Resort & Spa Goa, responded to this reviewResponded 4 weeks ago

Hi Relax47074490717,

Thank you for sharing your valuable feedback, we will work towards your observation and look forward to welcoming you back soon.

Warm regards,
Vishal Singh
General Manager - Taj Exotica Resort & Spa, Goa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Went back after two years, we were there for a week. Overall it looks OK but for a regular visitor, the little things stand out. Be it the absence of the sunscreen from the pool side, limited bar hours - most of which is scheduled for events, evening turn down consists of asking if we need anything, the extremely limited food menu - most old time favourites are no longer served even on request, salt and pepper shakers replaced with paper sachets and paper napkins for room service, the fact that these days interns do a lot of heavy lifting for the room service and their inexperience stands out.
As much as the excuse of pandemic is always given out, these look more about cost cutting measures, which does not justify that the hotel is charging near pre-covid peak rates and running at near-full occupancy. This is the first time we have ever given this property anything less than perfection for service but it is what it is.

Date of stay: September 2021
    • Location
    • Sleep Quality
    • Service
1  Thank nxshar2
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Taj Exotica Goa, General Manager at Taj Exotica Resort & Spa Goa, responded to this reviewResponded 4 weeks ago

Hi nxshar2,

Thank you for sharing your valuable feedback. While we could not scope at par for service, I am glad to see that you have marked us great on location and sleep quality.

While pandemic is no excuse but a few offerings had to be curtailed due to pandemic and we are slowly moving towards the switchover and I can assure you, you will see the difference on your next visit to the resort.

We look forward to welcoming you back.

Warm regards,
Vishal Singh
General Manager - Taj Exotica Resort & Spa, Goa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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