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Reviews (2,338)
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All reviewsfloor managernight lifehouse keepingthe heart of the cityhappening placehousekeeping staffroom servicefront officeprime locationpool sidecoffee shopin houseexcellent staycomfortable staybusiness tripbreakfast spreadspecial thanks
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Reviewed 29 June 2018 via mobile

We were in Kolkata for a night and stayed at the park. The location is unbeatable, the staff was unbelievably helpful specially the guard Shaikot and the porter I'm sorry forgot his name. The front desk staff Kunan was also very helpful. The wifi was great and the breakfast was splendid. The con's are we were 4 families I was in the rooms in level 2, these rooms were very small and old with no shower enclosures, out dated bathtubs and bathroom doors were worn out, the lock in the bathroom didn't seem to work properly. Had to call the service thrice to fix the tv as the set top box lost connection frequently. There are 2 nightclubs at the entrance with loud music playing till late into the night. Though our friends who were in level 4 enjoyed their shower very much and loved there bathrooms and had less interruption from the club noise. Overall I loved my stay but would recommend that guest choose level 4 and would request the authority to start renovating level 2 and 3. Alongside this is more a business hotel and would not recommend for families with kids as the nightclub environment and crowd outside may not be appropriate for them.

Stayed: June 2018, travelled with family
Thank Khan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Park_Kol, General Manager at The Park Kolkata, responded to this reviewResponded 4 July 2018

Dear Guest

Thank you for your wonderful review.

I have shared your review with my team and they are thrilled to know that you appreciate their efforts in meeting up to guests' expectations.

The Park Kolkata is the most happening entertainment destination in the city and does experience a lot of footfall especially on weekends. However we do have our security in place to make sure that room guests are not disturbed.

We have noted your concern in regards to the rooms and we recommend that next time you request for the newer wing rooms on higher floors.

Thank you once again for the fabulous review. We look forward to having you with us soon.

Warm regards
Pramode Bhandari

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018

We had heard a lot about the Park hotel in Kolkata, and it did not disappoint. The rooms were clean, there are night clubs open downstairs and all the staff are really helpful. We spoke to Nikita at the front desk and she was very gracious and even gave us a few fantastic recommendations. Looking forward to our next visit.

Stayed: June 2018, travelled with family
Thank raj2003828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Park_Kol, General Manager at The Park Kolkata, responded to this reviewResponded 29 June 2018

Dear Guest,

Thank you for your review on TripAdvisor.

We are delighted to know that you had a great stay with us during your recent visit. Your positive feedback means a lot and I thank you for appreciating our team members. Hope to have you over soon!

Best Regards
Pramode Bhandari

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018 via mobile

It's in a nice location,stayed here for a couple of days nd its a very beautiful property.front office was very helpfull.miss nikita grossar was very supportive. it was pleasent staying with u.will come back soon

Stayed: June 2018, travelled as a couple
Thank Vishal A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Park_Kol, General Manager at The Park Kolkata, responded to this reviewResponded 29 June 2018

Dear Guest,

Thank you for your kind review on TripAdvisor.

We are glad that you enjoyed your stay with us. Thank you for appreciating our team member Ms. Nikita. We look forward to your next visit soon.

Best Regards
Pramode Bhandari

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018 via mobile

I would suggest to stay in this hotel because of its location.Miss. Nikita Grosser was very helpfull and made my day because I was new to kolkatta and she helped me alott. It was nice staying with such a warm hospitality. Hope to see you soon

Stayed: June 2018, travelled with family
Thank Aditya J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Park_Kol, General Manager at The Park Kolkata, responded to this reviewResponded 29 June 2018

Dear Guest,

Thank you for your review on TripAdvisor.

We are happy to note that our hospitality and service standards met your expectations. Your positive feedback for our team member is appreciated. Look forward to welcoming you soon.

Best Regards
Pramode Bhandari

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018

Stayed here for a couple nights with Indian friends. Nice and helpful staff, but the attitude of some of them towards nonwealthy Indian people were rude. I would have preferred to dine in the restaurant instead of he custom of in room dining. The food was Nothing special, except the breakfast which was excellent with both hot and cold, Indian and western style.

Stayed: September 2017, travelled with family
Thank mamta66no
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Park_Kol, General Manager at The Park Kolkata, responded to this reviewResponded 28 June 2018

Dear Guest,

Thank you for taking out time to review us on TripAdvisor.

The Park Kolkata takes great care to make sure all guests check out happy. We surely did not intend to make you feel any less important. However, if you felt so, please accept my sincere apologies for that. I have also briefed my team in regards to your review.

Thank you for appreciating our breakfast spread. Other than our all day dining restaurant The Bridge, we also have our award winning oriental specialty restaurant - Zen and pan Indian restaurant - Saffron. We recommend you try them on your next visit.

We look forward to having you with us soon.


Best Regards
Pramode Bhandari

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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