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Reviews (3,227)
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Reviewed 22 August 2016

After completing my MBA from IIM Lucknow, i joined wipro as a strategy manager. After i got my first salary, i planned to take my family for lunch at a good place. After searching online, i figured out the Pavilion of ITC mauraya is best for my family. So i took them for the lunch over there. The overall experience was great, the food, the service was really amazing, specially, over there the duty manager, Ankit Nayyar was very helpful in bookings the table and show around the property. The way Ankit and other staff treated my family was really amazing. My family was feeling good and was very delighted.
Hence , the overall experience was brilliant and would love to visit the place again because of their services and food.

  • Stayed: August 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
3  Thank srccrohitsingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this reviewResponded 26 August 2016

Dear Guest,

It is a pleasure to know that you enjoyed the warm and welcoming experience that we offer at The Pavilion along with an elaborate spread of global cuisines and gracious service.

We have also shared special compliments with Ankit who is equally elated to hear the same.

We look forward to the pleasure of welcoming you back soon and offering you more such delightful culinary experiences.

Yours sincerely,
Zubin Songadwala
General Manager - ITC Maurya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2016 via mobile

Well furnished and beautiful hotel!

I went to an event Eid Milan there. Beautiful decoration, delicious food. I met a girl Atisha there who went out of her way to help my sister in few things, very professional and caring.

Stayed: July 2016, travelled solo
Thank sarvesh m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this reviewResponded 19 August 2016

Dear Guest,

Thank you for sharing your delightful review about ITC Maurya.

It is a pleasure to know that you enjoyed the warm experience that we strive to offer at out hotel along with the peaceful ambiance.
We have also shared your special compliments with Atisha who is equally elated to hear about the same.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Zubin Songadwala
General Manager - ITC Maurya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2016 via mobile

Spent the weekend at the ITC Maurya. The rooms are well spaced with good amount of amenities. They had placed fruits and a choco brownie in the room which my kid enjoyed!
The beds are very comfortable to ensure a good nights sleep. The toilet was pretty big with a tub. We loved the in room dining in terms of taste and service.
The swimming pool is ok but can be improved. The gym and spa at the basement are very well equipped and has a jacuzzi too along with steam and sauna.
The staff were pretty friendly and quick to respond to our requests.
Overall a great hotel; typically the ITC hospitality.

Stayed: August 2016, travelled with family
Thank NeelavSamratDe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this reviewResponded 19 August 2016

Dear Guest,

Thank you for sharing your delightful review about ITC Maurya.

It is a pleasure to know that you enjoyed your stay with us. Thank you for appreciating our service and facilities.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Zubin Songadwala
General Manager - ITC Maurya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2016

Went for dinner at the iconic Bukhara restaurant and the taste is as goos as it was 10 years back. it was my son's birthday and they surprised us with a complimentary chocolate cake. the cake was fresh and delectable. thank you for amazing service. we will be back very soon

  • Stayed: August 2016, travelled with family
    • Service
Thank kanikaagg89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this reviewResponded 19 August 2016

Dear Guest,

Thank you for sharing your delightful comments about the rich, authentic tandoori delicacies that we offer at Bukhara.

It is a pleasure to know that you enjoyed dining with us and we look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Zubin Songadwala
General Manager - ITC Maurya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2016

Just superb. Care for detail. Very efficient staff. Attention to every small facet that goes towards making the stay comfortable and memorable. Food at Bukhara is the icing on the cake. Love this hotel.

  • Stayed: August 2016, travelled on business
    • Location
    • Rooms
    • Service
Review collected in partnership with ITC hotels
Thank Vijay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this reviewResponded 19 August 2016

Dear Guest,

Thank you for sharing your wonderful feedback about ITC Maurya.

It is a pleasure to know that our team was able to make your stay more comfortable through their personalized endeavors and warm service.

We look forward to the pleasure of welcoming you back on your next visit.

Yours sincerely,
Zubin Songadwala
General Manager - ITC Maurya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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