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29 - 34 of 3,376 reviews
Reviewed 4 weeks ago via mobile

I love the culture of service at this hotel. The staff could not be better and more helpful. They walk you to the place you ask for. They open doors and greet you every time you walk by. The breakfast was amazing and we especially loved the service of bhanu who could not have been more professional. The rooms are spacious and the showers have some of the best water pressure I have ever seen

Stayed: October 2018, travelled with family
1  Thank stentdoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SailerLouis, General Manager at The Leela Palace New Delhi, responded to this reviewResponded 3 weeks ago

We are elated to read your heartwarming endorsement of The Leela Palace New Delhi. Thank you so much for sharing your experience with us.

The palace has city’s most spacious accommodation to offer in addition to country’s most well planned bathrooms, we are glad our luxurious facilities were liked by you.

Your kind review energizes us to continue the tradition of curating signature Leela experiences for our valued patrons. Each member at the palatial hotel works tirelessly to ensure our guests receive personalized services, making their stays truly memorable. The team especially Bhanu who has earned the special mention from you is delighted that his thoughtful services have been recognized.

We all look forward to welcoming you with your family back to the ‘palace of your choice’ in Delhi soon again.

With kindest regards,
Louis Sailer,
General Manager

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Reviewed 4 weeks ago via mobile

I couldn't be happier with my stay at Leela. The customer service is amazing and no single detail is too small to be overlooked. Really enjoyed the basket of goodies by the pool, and the generous late check-out policy was a very pleasant surprise. Would love to stay again in the future.

Stayed: September 2018, travelled as a couple
Thank Bruno C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SailerLouis, General Manager at The Leela Palace New Delhi, responded to this reviewResponded 4 weeks ago

Thank you for the generous endorsement of The Leela Palace New Delhi.

At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and in all sincerity each of us work hard in creating a seamless and personalised experience for our patrons. Thus recognition such as yours is therefore the true reward we earn for our inexhaustible efforts.

Team Leela values your gracious compliments and looks forward to your patronage soon again.

With kindest regards,
Louis Sailer,
General Manager

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Reviewed 5 weeks ago

The Leela experience starts from the airport when a friendly and professional face greets you, it was Mr. Naresh in my case. Once Naresh greets you, you are whisked away in a BMW to a private exit which circumvents the airport traffic before hitting the highway.
The ride to the hotel is 30 minutes and once you are in the Hotel, is a 7 star experience.

Once you check out the experience to the airport is again seamless !

  • Stayed: October 2018, travelled on business
    • Location
    • Service
1  Thank Sunil G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SailerLouis, General Manager at The Leela Palace New Delhi, responded to this reviewResponded 4 weeks ago

Thank you for your kind recommendations of The Leela Palace New Delhi.

It is a pleasure to read that our palatial hotel and its luxurious facilities met with your expectations. Each member at the palace works tirelessly in creating a memorable and seamless stay experience for our esteemed patrons. Thus, recognition of our efforts such as yours is truly cherished and appreciated.

Team Leela greatly appreciates your generous recommendations and look forward to welcoming you back to ‘your palace’ in Delhi soon again.

With warm regards,
Louis Sailer,
General Manager

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Reviewed 14 October 2018 via mobile

I want to give feedback for shaksham and Omkar...who r well professional In all manners,the way they treat us is excellent.they r giving us a wonderful company in all manners.very friendly nature and companion is very nice

Stayed: October 2018, travelled on business
Thank Freedom824666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SailerLouis, General Manager at The Leela Palace New Delhi, responded to this reviewResponded 4 weeks ago

We appreciate your warm endorsement of The Leela Palace New Delhi. Thank you for taking the time to share your recent stay experience with us.

I am very happy to read that while the stay at the palace met with your expectations it was our staff services that made your stay memorable. I take pride in my team that is passionate about making each guest’s experiences a fond memory of our palace.

We greatly appreciate your high recommendations of our palace and look forward to many more opportunities of welcoming you back soon again.

With warmest regards,
Louis Sailer,
General Manager

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Reviewed 13 October 2018

This review is long overdue, as we stayed here in August 2018, but it so deserves it's accolades. On a trip around the world "The Leela Palace Delhi" was a highlight. The accommodations were lovely and comfortable. You could wander around the hustle and bustle of Delhi knowing you would return to a cocooned oasis of calm. It is the staff and breakfasts that remain unrivaled. The restaurant is a modern glass building, with views onto lovely landscaping, where we enjoyed so many culinary delights at our morning meal. Chef Jolly prepared delicious surprises and always checked in to see how we liked it. The Concierge Extraordinaire, Sunny Prasher, organized a tour for us to Agra and Jaipur that was amazing. We had a great driver (Samsher) and a qualified guide met us at each destination. Upon our return Mr. Prasher organized our suitcase be delivered to an airport hotel as we were leaving at 2 am. He did this without any thought of a gratuity as he did not alert us upon his arrival per our request. He provided service above and beyond the norm and we were very grateful. Our entire experience was so memorable that our next visit to India we will patronize this phenomenal hotel chain when possible. Our time with you was first class and relaxing. आपका बहुत बहुत धन्यवाद

  • Stayed: August 2018, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank KarolinaSS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SailerLouis, General Manager at The Leela Palace New Delhi, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to share your recent stay experience at The Leela Palace New Delhi and for being our guests.

The palace is indeed a calm oasis in the vibrant city of Delhi. I am delighted to know that our stately accommodations with handpicked amenities, culinary services and specially curated concierge services and tour packages to Agra and Jaipur were liked by you.

Chef Jolly, Sunny and Samsher along with the entire team are happy to know that they succeeded in weaving the beautiful charm of Leela into your stay.

We hope that the vibrant sights and sounds of Incredible India bring you back soon again and we get another opportunity to welcome you to your ‘palace of choice’ in the capital.

With best regards,
Louis Sailer,
General Manager

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