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“quite nice and satisfying”

Plaza Premium Lounge
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US$21.63*
and up
Delhi Gandhi International Airport Plaza Premium...
Ranked #247 of 460 things to do in New Delhi
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Attraction details
Owner description: Located near the food court, the lounge offers range of delectable cuisine to choose from. The round-the-clock buffet serves a variety of cuisine from Continental, Chinese to Indian. The hot vegetarian breakfast is a must try here. If a guest is lucky, they might get a chance to try some of the iconic dishes served up from time to time i.e. Kali Moti Biryani with Vegetable Raita, Murgh Makhan Wala, Purani Dilli Chicken etc. The Lounge offers Business Stations, Wi-Fi, and choice of alcohol.
Reviewed 2 May 2018 via mobile

had more then two hrs for international flight so visited premium lounge at.T3. check in was.smooth. for early morning no rush.emjoyed sumptous breakfast and lounge wifi . nice facility to sppend few hours.

Thank JSS71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rupinder K, Manager at Plaza Premium Lounge, responded to this reviewResponded 4 May 2018

Dear Guest,

Thank you very much for your great review in regard to your recent stay at Plaza Premium Lounge . Nothing would please us more than receiving compliments from our guests and this is what keeps us take pride in our work
Once again thank you for the review and it was and always will be our pleasure to welcome you back to serve you to our best .

Thanks and Regards
Rupinder Kaur
Lounge Manager
Email: india@plaza-network.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (21)
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3 - 7 of 21 reviews

Reviewed 20 November 2017

I find Premium Plaza lounges to be decent everywhere except in Delhi.

During my last Delhi visit the front desk staff did not even look up or speak whilst processing the admission.

This time with one person on duty and a dozen or more people trying to gain entry, I had only ten minutes spare between flights to grab a coffee and snack and I didn't even get in.

This meant that Premium Plaza lost the revenue from my Priority Pass and I lost the chance of refreshment.

I asked for a manager but staff were reluctant to assist. There was not even a supervisor on duty. Eventually I spoke to someone by phone and they were of no help at all.

Why are the issues only at this airport?

Thank Rob-London07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rupinder K, Manager at Plaza Premium Lounge, responded to this reviewResponded 18 December 2017

Dear Guest,

Thank you for sharing your thoughts with us regarding the Plaza Premium Lounge at Delhi. We are extremely sorry to learn of your less than satisfactory experience . Your comments regarding manning at reception counter and absence of supervisor , is of high concern and issue will be shared with the concerned department. I will ensure we work hard to improve our standards so your next stay with us will be truly satisfactory one.
Thank you once again for writing to us on TripAdvisor.

Regards
Rupinder Kaur
Lounge Manager
Email: india@plaza-network.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2017 via mobile

Went during my visit to Kerala flight, the lounge is very comfortable, one can enjoy nice spread of breakfast, if you have the eligible cards that's great, else not sure after GST the earlier rare pp was 1200
If one has to pay then must have some time at hand then can enjoy comfortable seating, good food and free WiFi along with variety of newspaper
Nice and pleasant visit

Thank Gauravn77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rupinder K, Manager at Plaza Premium Lounge, responded to this reviewResponded 24 September 2017

Dear Guest,

Thank you very much for your great review in regard to your recent stay at Plaza Premium Lounge . Nothing would please us more than receiving compliments from our guests and this is what keeps us take pride in our work
Once again thank you for the review and it was and always will be our pleasure to welcome you back to serve you to our best .

Thanks and Regards
Rupinder Kaur
Lounge Manager
Email: india@plaza-network.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2017 via mobile

Main strengths of this lounge are nice staff, large seats, choice of Indian food. Main weaknesses are several plugs don't work, main room is very cold, no real choice of international food and music is the always the same, very basic.

Thank Laurent S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rupinder K, Manager at Plaza Premium Lounge, responded to this reviewResponded 3 September 2017

Dear Guest,

Thank you for sharing your thoughts with us regarding your stay at Plaza Premium Lounge. We are extremely sorry to learn of your less than satisfactory experience . Your comments regarding plug points and choice of food is of high concern and will be taken up with their concerned department.
I will ensure we work hard to improve our standards so your next stay with us will be truly satisfactory one.
Thank you once again for writing to us on TripAdvisor.

Regards
Rupinder Kaur
Lounge Manager
Email: india@plaza-network.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 6 August 2017 via mobile

Visited this lounge on route to Abu Dhabi, it is very peaceful and has a reasonable selection of food and drinks.

There is quiet a lot of seats to choose from, both in the eating area and the lounge itself.

Definitely worth a visit, to escape the crowds before boarding your flight.

The staff are friendly compared to the rest of the airport staff who were extremely rude and unhelpful from the moment you checked in to the time you passed through security.

Thank Twin-friendly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rupinder K, Manager at Plaza Premium Lounge, responded to this reviewResponded 12 August 2017

Dear Guest,

Thank you very much for your great review in regard to your recent stay at Plaza Premium Lounge . Nothing would please us more than receiving compliments from our guests and this is what keeps us take pride in our work
Once again thank you for the review and it was and always will be our pleasure to welcome you back to serve you to our best .

Thanks and Regards
Rupinder Kaur
Lounge Manager
Email: india@plaza-network.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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