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Anja2607

Awful

Review of Hotel Breza
2.0 of 5 bubblesReviewed 21 May 2017via mobile
I thought that this hotel could be a nice place to stay on a 2 day trip with my best friends. I was very wrong.
First of all, when you come in the hotel, you can see a reception and a restaurant with a buffet. Restaurant smelled weird, had fresh, but not tasty food.
Our room was horrible. A lot of bugs flew all over our ceiling, mirror and lock were broken, and so was the tv. Carpet was full of old bubble gums, pillows and matresses were not clean at all, and we couldn't open our windows. If you don't have to, don't go to this "3☆ hotel".
Date of stay: May 2017
Trip type: Travelled with friends
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    Reviews (32)
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    2 - 7 of 32 reviews
    Reviewed 27 March 2017 via mobile

    This was my second staying at this hotel. The previous was in 2003, so some 14 years ago.
    It appears that there was no major investment in refurbishment of the hotel interior, furniture and equipment ever since.

    The hotel is owned and managed by the MoD, the aspect that has good sides (competitive prices in comparison with other accommodation options in Vrnjačka Banja, as well as strict standards in food obtaining and preparation).
    Bad sides are the old school management style that resembles 1980's approach to maintenance, offering and service.

    In the room, we were welcomed by the ants in bed and on the night table, which situation was resolved immediately after we have reported that to the reception desk.

    The food is good in terms of both the quality, the way it was prepared, and in terms of quantity.

    The water in the swimming pool is chilling cold, but still swimming is possible after getting acquainted.

    The worse experience was sensing the tobacco smoke in the dining room, which was coming from the cigarettes smoked by the restaurant staff (!!!) in the smaller part of the dining room.

    After second time this has happened, I had to report it to the person in charge (names and mobile phone numbers are clearly stated next to the elevator doors), and this has not happened anymore.

    The hotel staff is professional, polite and ready to assist guests, even when it requires turning the blind eye to the decision of the hotel director that the ramp to access the main entrance should not be lifted up for cars of the arriving guests (!!!).

    Date of stay: March 2017
    Trip type: Travelled as a couple
    1  Thank SrbaJovanovic
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 3 June 2015

    Swimming pool in Breza is advertised as the biggest indoor pool in Vrnjacka Banja and that is maybe a true (even if it's maybe a half or less of proper olympic pool, but for a hotel - it's ok), but size is all that this place has to offer. First of all, tickets are too expensive for such a poor service and receptionist used some part of x-ray (of his body, I guess) as bookmark for those tickets and that was really creepy! Nothing is included in the price - you get no towels or anything, you can only use moldy changing rooms (there was a chair with no seat in mine and it was used for "locking" the door) and moldy deck chairs (girl that works there rubbed one of the yellow, brown and green stains and showed me her palm and said: "You see, nothing on the skin"). Water in the pool was so cold that I needed half an hour to get in, and when I finally succeeded, I saw dirt from flowerpots all around, floating. I got out too disgusted to even use a shower (that is in the same room as pool, so you have no privacy at all) and ran away. Poor girl that works there asked "You are leaving already?!" and I just said that I have experienced just enough.

    Date of stay: May 2015
    • Trip type: Travelled as a couple
      • Location
      • Sleep Quality
      • Service
    6  Thank boneappletears
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 6 May 2015

    hotel is old neglected, the pool is cold air temperature is low colds we .hotel the Serbian army property .not recomanded ,its not expensiv but is not good.its on promenada walking street .icecreams and cookies is good.shampita is good

    Date of stay: May 2015
    • Trip type: Travelled with family
      • Cleanliness
      • Service
    3  Thank zuco161107
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 15 February 2015

    We had a family reunion in this hotel and booked 10 double rooms and one exclusive apartment. We stayed for 10 days. I agree it is an outdated interior with old furniture and the staff appears not highly motivated, but we had a good time. There were so many things to do outdoors and actually, we didn't care about old furniture. The package included breakfasts and dinners and it was a feast of buffet stile food loaded (i mean literally LOADED on the big table) each day.
    At the end of our stay, the total bill was a fraction what you would pay at other places.All in all, the region is quite rich in history and hotel could arrange some trips to many monasteries in radius of 50-70 km (day trips) but we did it on our own and enjoyed every moment of our stay there.

    Room tip: The premium apartment is well preserved and cost less than $100 per day with food
    Date of stay: September 2014
    • Trip type: Travelled with family
      • Location
      • Sleep Quality
      • Service
    1  Thank Kiwis2000
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 28 September 2014

    It was a great hotel during 70's and 80's, probably, but today is only a shadow. It is a big, a five floor hotel with, I don't know, how many rooms. Too many, I think.
    We had a double room with no balcony but it's not a problem at all. The problems are old and dirty furniture, dirty walls, the bathroom is a place where you should enter only if you have to. The carpets and the curtains are full of dust, the TV barely works. We didn't take our things out of the bag in those three days. It wasn't a pleasant stay.
    Now, the hotel has a swimming pool and sauna and it's a better part. The breakfast was "WOW!", something I really didn't expect, with a plenty of various food, with some local specialties. It was a four, maybe a five star hotel breakfast.
    Hotel location is very good also, on the main promenade, near the city center.
    It can be a good hotel, but with a big financial investment first.

    Date of stay: September 2014
    • Trip type: Travelled as a couple
      • Value
      • Rooms
      • Service
    2  Thank Gazdauros
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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