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All reviews special thanks main restaurant managers mr open buffet restaurant mini disco every evening adult only pool hotel stuff la carte restaurants lebanese restaurant cleaning service animation team sharm el club car mini club cold towels luxurious hotel all inclusive concept
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246 - 251 of 791 reviews
Reviewed 13 February 2018 via mobile

Very good time and very good place to stay in we spend great time in the hotel and there are alot of features there as you can spend all your holiday time in it without any need to leave the place

Stayed: October 2017, travelled with friends
1  Thank Mohamed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibrahimredwan, General Manager at Steigenberger Alcazar, responded to this reviewResponded 17 February 2018

Dear Mohamed A
Sunny greeting from Steigenberger Alcazar Sharm El Sheikh.
First we would like to thank you for choosing our hotel for your
holiday.

It gives us a great pleasure to know that your stay in our hotel was
both a comfortable and enjoyable one. all of your compliments passed
to the hotel team and concerned persons.

We are all looking forward to welcome you again in our castle of luxury.

Kind Regards

Ibrahim Redwan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2018 via mobile

We have just arrived from our holidays in Egypt, I would like to say thanks for all hotel stuff, especially for lobby bar guys. You all are amazing and the hotel is really the best in Sharm el sheikh!!! In the room you can find full mini bar every day: beer, wine, mineral water, lemonade, chocolate and so on. Every evening you can try different ala carte restaurants. I think this hotel is the best choice in Egypt and I recommend it for everyone, who want to have perfect holidays.

Stayed: February 2018, travelled as a couple
1  Thank Eglė R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibrahimredwan, General Manager at Steigenberger Alcazar, responded to this reviewResponded 17 February 2018

Dear Eglė R

Greeting fro Steigenberger Alcazar Sharm El Sheikh.
First we would like to thank you for choosing our hotel for your holiday.
It was our pleasure to host you during your vacation.

We are happy and proud that your stay with us was both a fantastic and memorable
one. we passed all of your compliments to all the concerned.

We are all looking forward to welcome you soon in your second home in Sharm.

Ibrahim Redwan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2018 via mobile

As a couple looking for a relaxing and stress-free vacation, the Steigenberger Alcazar was the perfect choice. The hotel is very new and clean, beautiful buildings and landscape, amazing staff, good food and charming nature. Not having an aqua park like many of Sharm hotels came as big benefit for us as it provided us with what we're looking for-quiet days by the pool. The numbers of tourists in Sharm have declined drastically in the last few years and therefore many establishments have closed down. It is our recommendation to have all meals in the hotel as there aren't many temptations outside and the hotel offers a good variety of restaurants. I cannot write enough about how friendly and attentive the staff was starting from front desk manager Mohammed to Ahmad in the breakfast room and Mahroos in house keeping. Thank you to each and every one of them who made our stay memorable.

Stayed: February 2018, travelled as a couple
1  Thank Salamns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibrahimredwan, General Manager at Steigenberger Alcazar, responded to this reviewResponded 17 February 2018

Dear Salamns

First we would like to thank you for staying in Steigenberger Alcazar Sharm El Sheikh.
it's always a pleasure for us receiving your valuable comments which made us proud
succeeding to make your holiday a memorable & comfortable one.

your complients passed to the concerned persons whom looking forward to your next stay.

Thank you very much and waiting you in your second home in Sharm.

Kind Regards

Ibrahim Redwan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2018 via mobile

If you are looking to be amazed and have an unforgettable holiday, search no more and book Steigenberger Alcazar! It’s not only about the impeccable rooms, the beautiful architecture of this palace, the gourmet food which is in itself an experience. It’s also about the people that work here. The smiles, the humor, the personal touch they bring to the experience. When everybody greets you by your name every time they see you, you feel more then a guest. You feel like you’re a part of a family! A discreet and professional one! I work in the travel industry for 14 years and I admit I was impressed! Thank you for upgrading all I knew about hospitality!

Stayed: January 2018, travelled with friends
1  Thank andreeagranieri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibrahimredwan, General Manager at Steigenberger Alcazar, responded to this reviewResponded 17 February 2018

Dear andreeagranieri

Sunny greetings from Steigenberger Alcazar Sharm El Sheikh!

First we would like to thank you very much for having been our guest recently and for taking the time to share your valuable feedback about your recent vacation Steigenberger Alcazar.

It was really a pleasure to know that you enjoyed your stay with us and thank you also for your kind recommendation.

We are looking forward to welcoming you back soon at Steigenberger Alcazar.

Ibrahim Redwan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2018

We had an amazing stay in Steigenberger Alcazar. Perfection doesn't exist, but this was really 99,9% perfect!
From service to food, cleaness, animation ... everything was on point. We felt like we were in a palace of Dubai.
We really want to go back because this stay is much more than 'a hotel'. It is a full Egyptian experience we will never forget. THANK YOU! Keep up the good work :D

Stayed: February 2018
1  Thank lisadezu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibrahimredwan, General Manager at Steigenberger Alcazar, responded to this reviewResponded 17 February 2018

Dear lisadezu
We appreciate the time taken to comment on your experience during your recent residence at Steigenberger Alcazar. Your feedback underlines a wonderful experience and we are glad to be able to match your expectations through personalized attentions delivered by our friendly professional team
your compliments have been passed to Alcazar team who are waiting for your next holiday.
Looking forward to welcoming you again for a new memorable stay with us.

Ibrahim Redwan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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