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“Excellent service”
Review of Royal Excursions

Royal Excursions
Ranked #16 of 18 things to do in Nabq Bay
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Attraction details
Owner description: Royal Excursions is one of the leading Travel Agents offering a whole range of services for travelers. we are Egyptian owned company, with both Egyptian and British management. we give our customers receive a first class service for the best possible price for excursions in Sharm El Sheikh.
Useful Information: Activities for older children, Wheelchair access, Baby buggy parking, Activities for young children
Reviewed 16 March 2016

It's the second trip to Royal excursions and Mina is a diamond, We booked swimming with dolphins, speedboat and sunset camels trip all were amazing and have given us fantastic experiences that we will remember forever. We also used their wifi and found them a lots cheaper than the hotel company for taxis they have got fantastic staff especially Mina the owner would very highly recommend this company and when i go back to Sharm i wont hesitate to use them again :)

3  Thank nemo n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mena M, Owner at Royal Excursions, responded to this reviewResponded 17 March 2016

Thank you ...

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 - 6 of 17 reviews

Reviewed 28 September 2015

booked a 9.30 am pick up only for the driver to turn up at 10.30 and tell us we were not on his list...Phoned them to be told we were liars and that the driver had waited 20 mins in the lobby for us...rebooked for 1.45 pick up...same thing again driver didn't turn up.. Phoned AGAIN !!! he sent out a driver to collect us, obviously by this time we had missed our boat..so ended up on the Russian boat tour. Submarine boat was ok but not £60 worth for the two of us.. we were told tour would last about 1 hr 30 mins, however we were only allowed down in glass bottom section about 20 mins after departure, we were then told to come up after about 30 mins. We were still 30 mins or so from shore and we were only brought up so that the crew on board could try flogging us dodgy plates & calenders, hats , dvds etc . You are a captive audience when on the boat, and they are relentless, be ready to be quite rude and firm in your refusals...unless you like that sort of thing of course.

1  Thank snatcher01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2015

Booked a trip on the submarine boat and was told the driver would collect us at 930 the following day. We waited in the lobby area of the hotel from 9.00 am and nobody showed up, at 1030 we rang up and was told the driver had waited 20 minutes for us and when I said we had been in the lobby area was told I was lying. We rebooked for 1.45 that day Yet again no driver turned up we rang up and was given the same story and was told our call would be returned. A driver arrived 30 minutes later to take us to the boat. On route we were told by the driver we had missed the tour. We requested our money back. We were then told we would be joining a Russian tour group, the driver then attempted to hassle us into his friend showing us around the town after our trip. Which we refused. During the boat trip we were hassled about buying souvenirs. Not overly impressed to say the least. The trip was not particulary impressive and not worth £30 each

Thank andreab001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2015

wanted to go on several trips and they offered us the best prices and definitely we were satisfied. Friendly and nice staff. I highly recommend it.

5  Thank Annamari83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 August 2015 via mobile

We ran into Mina and his business when walking along the strip and he is a very friendly, helpful guy. We ended up booking some quad biking in the desert and walking up mount Sinai. Both organised brilliantly and experiences I will never forget. I still keep in touch with mina and would call him a friend :)

7  Thank Adrian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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