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All reviews indian restaurant sister hotel aqua park main restaurant terrace bar wave pool animation team bar staff kids and adults great holiday family room special mention quiet pool towel art shuttle bus fish couldn't do enough
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Reviewed 18 February 2016 via mobile

Everything was very good in the hotel like rooms clean,staff friendly and aquapark was very good, but after sunset the resort was very boring, very low activities, entertainment and animation team un professional at all

Stayed: November 2015, travelled with family
1  Thank Tarek1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
irina a, Guest Relations Manager at Charmillion Club Aqua Park, responded to this reviewResponded 31 March 2016


Dear Valued Guest,

Thank you for choosing Sea Club Aqua Park Hotel & SPA for your holiday and thank you for submitting a TripAdvisor review.

It is only through your valuable comments that we can continue to improve our products and services for you valued guests.

I will be sure to pass on your comments to our team and share the good feelings you have experienced.

We are looking forward to welcoming you once more to Sea Group Resorts in the near future.

Thank you & best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2016 via mobile

We visited here during october half term with our 7 year old son. Unfortunately he cracked his chin open on the first day but the lifeguards and medical staff were second to none at helping us. The on site doctor was superb and we are still friends with him now. We tried not to let it ruin our trip and make the best of it. The waterpark here is great and keeps the kids entertained all day and there is always snacks on offer such as burgers, pizza and our favourite the fish and chips. We didnt get to join in with any of the games round the pool but there was always something going on to get involved in. The shuttle bus to the beach is a five minute ride and we went quite a few times as it was great to sit in the sea and watch all the fish swim around you. Our room was great, almost bigger than our house at home and we had towel animals everyday. The cleaning standard wasn't brilliant but being a cleaner myself I'm probably nitpicking. We watched the entertainment every night and it was pretty good. My only downside would be the food in the evening, we certainly didnt starve and always found something but much of the food is catered to the Russians. The breakfast was always good. All in all I'd recommend this hotel for families who don't want to spend a small fortune at some of the larger hotels.

Stayed: October 2015, travelled with family
Thank Carlton_and_Sophie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
irina a, Guest Relations Manager at Charmillion Club Aqua Park, responded to this reviewResponded 31 March 2016

Dear Valued Guest,

Thank you for sharing your review about Sea Club Aqua Park Hotel & SPA. We are so pleased that you enjoyed your stay and had so many positive things to share with us.

At Sea Club Aqua Park Hotel & SPA we are always looking to improve our service and facilities. All your comments are taken positively and a serious action has been taken in order to improve those points and insure that it will never be repeated.

We are so pleased to read you were satisfied and we met your expectations.

It's a pleasure to hear that you enjoyed at the Indian restaurant and you enjoyed the food.

On behalf of the entire team, we look forward to welcoming you back again at Sea Club Aqua Park Hotel & SPA in the future.

Thank you & best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2016 via mobile

Had a lovely two week stay in October with our two children aged 8 and 3 and the inlaws and couldn't fault it. Good food, cocktail bar open most evenings and the kids loved the water park! We will be coming back! Just pack plenty of mosquito repellent for the evenings

Stayed: October 2015, travelled with family
1  Thank RhiJENKS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
irina a, Guest Relations Manager at Charmillion Club Aqua Park, responded to this reviewResponded 31 March 2016

Dear Valued Guest,

Thank you for sharing your review about Sea Club Aqua Park Hotel & SPA. We are so pleased that you enjoyed your stay and had so many positive things to share with us.

We are so pleased to read you were satisfied and we met your expectations.

It's a pleasure to hear that you enjoyed at the Indian restaurant and you enjoyed the food.

On behalf of the entire team, we look forward to welcoming you back again at Sea Club Aqua Park Hotel & SPA in the future.

Thank you & best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2016

Really loved this hotel! The 2 bedroom family suite was perfect for us, as it gave us room to spread out and overlooked the gardens, so nice and quiet. It had blackout curtains, egyptian cotton linens and quiet air conditioning.

The spa did a good deal on a package of massages which really help me to relax, a female masseuse for ladies and male masseur for the gents. The turkish bath wasn't as good as the ones I'd had in Turkey, though.

The best thing about the resort for us was it's size: it was small enough that our two boys could go and explore on their own without getting lost, and we could always find them for mealtimes. They had a ball, making friends with other children and whizzing down the waterslides. I liked the fact that the waterpark was only for hotel guests. The lazy river was a great activity to do with the kids as well, and the evening film show kept them entertained while we lingered over coffee in the restaurant.

I wasn't overly impressed by the a la carte restaurants, but enjoyed the food on offer in the buffet. If you insisted on trying a bit of everything each night then it would get rather repetitive, but if you choose pasta one night, chilli and rice the next, etc then no problem. Did miss bacon at breakfast, but that is what you find in a Muslim country, and they tried really hard to recreate an english breakfast with beef bacon and chicken sausages. The best cups of tea were made in the asian restaurant during breakfast time.

We did rebook to come back this year, but unfortunately flight cancellations have made it impossible. We hope to return again in the future.

Room Tip: Quieter rooms are near the waterpark, which opens at 10am and closes at 5pm.
  • Stayed: April 2015, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank k80brd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
irina a, Guest Relations Manager at Charmillion Club Aqua Park, responded to this reviewResponded 4 April 2016

Dear Valued Guest,

Thank you for sharing your review about Sea Club Aqua Park Hotel & SPA. We are so pleased that you enjoyed your stay and had so many positive things to share with us.

At Sea Club Aqua Park Hotel & SPA we are always looking to improve our service and facilities. All your comments are taken positively and a serious action has been taken in order to improve those points and insure that it will never be repeated.

We are so pleased to read you were satisfied and we met your expectations.

It's a pleasure to hear that you enjoyed the food and everything in the resort.
We are looking forward to lifting the flights ban very soon , in order to welcome you again in Sea Club Aqua Park.

On behalf of the entire team, we look forward to welcoming you back again at Sea Club Aqua Park Hotel & SPA in the future.

Thank you & best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2016 via mobile

The hotel is good, clean, with great slides and big pools. Daily cleaning. Food and drinks are ok as for Egypt, ala carte option. Animation team is cheerful, funny, communicative and always smiling. Evening shows are not typical in Egypt. Guys try to do the best. There is a supermarket near the hotel with cigarettes and etc. Shuttle bus to the beach is in time. In general exciting vacation:)

Stayed: September 2015, travelled with friends
Thank Juli L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
irina a, Guest Relations Manager at Charmillion Club Aqua Park, responded to this reviewResponded 4 April 2016

Dear Valued Guest,

Thank you for sharing your review about Sea Club Aqua Park Hotel & SPA. We are so pleased that you enjoyed your stay and had so many positive things to share with us.

At Sea Club Aqua Park Hotel & SPA we are always looking to improve our service and facilities. All your comments are taken positively and a serious action has been taken in order to improve those points and insure that it will never be repeated.

We are so pleased to read you were satisfied and we met your expectations.

It's a pleasure to hear that you enjoyed your stay.
On behalf of the entire team, we look forward to welcoming you back again at Sea Club Aqua Park Hotel & SPA in the future.

Thank you & best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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