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Reviewed 4 weeks ago via mobile

We were in Egypt fourth time and this was our best holiday. There was very nice atmosphere because of perfect animation team and great stuff. Our lovely animators made such a good program every day and every night, lot of fun (sports, dance, parties, shows...) :) Miss them so much! Meal was also very good, every day different kind of food - meat, salads, sweets, pasta, pizza, sushi, etc... (not so many kinds of fruit). Waiters were very helpfull. Just our cleaning guy wasnt so good - he didnt clean shower and towels were missing. Sea full of beautiful fishes and good sand entrance to sea.

Thank you Barcelo for really good holiday! :)

Stayed: September 2018, travelled as a couple
Thank Cruiser815965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FakherKHALIFA, Генеральный директор at Barcelo Tiran Sharm, responded to this reviewResponded 4 weeks ago

Dear Miriam.
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.
We look forward to welcoming you back again very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Me and my husband stayed at this hotel during our honeymoon in September 2018, we had all inclusive.

In summary: We love this hotel, and we will be going back there. The atmosphere, the staff, the service! But I would describe it as 4 star, not 5, due to slightly worn down buildings and not the cleanest pool.

Good things:
- good beds, nice rooms! There was a cake in our room when we arrived, and it seems everyone gets one. We arrived in the middle of the night and they had put sandwiches in our room without us asking for it.
- everyone in the staff is smiling and ready for some nice chit-chat.
- Buffet with different dishes from day to day. Live cooking every dinner. Usually also live music. Amazing dessert-buffet!
- Very good and attentive bartenders and waiters, that go above and beyond! We miss them.
- Pharmacy and doctor on the resort, very helpful.
- daily entertainment right by the hotel
- very nice spa department
- Blue Planet Divers is on the premises, and we absolutely recommend taking a diving or snorkeling-trip with them. Great instructors.

Neutral:
- the staff is not very good in talking English. They talk enough to get by, but not much more. But they try their very best, with a big smile, and most of them speak some English, Russian, Italian and Polish in addition to Arabic. No problem with basic communication.

Not so good:
- the main pool gets cleaned every night, but it's still not free of floating things.
- For the dinner buffet, they usually have some kind of poultry as option. It's usually dry. They could also get better at labelling what is what among the food that isn't warm.
- The hotel could use some fixing up: The carpet in the hotel lobby looks tired, and the wooden floor creaks. Small stuff like that.

Stayed: September 2018, travelled as a couple
2  Thank Nattergal1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FakherKHALIFA, Генеральный директор at Barcelo Tiran Sharm, responded to this reviewResponded 4 weeks ago

Dear Guests.
Firstly we would like to thank you for choosing our Barceló Tiran Sharm hotel for your holidays and for sharing this feedback of your recent stay among us and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful.
We certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

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Reviewed 12 September 2018 via mobile

We liked this hotel very much everything was great, good hotel staff, tasty food, gorgeous sea with fantastic views, room clinging every day, good swimming pool and especial thanks to the fabulous Animation Team i ever seen especially Norhan she was very kind, cheerful, athletic, energetic, with here you will never get bored (( thanks for all ))

Stayed: September 2018, travelled with friends
Thank SesoK3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FakherKHALIFA, Генеральный директор at Barcelo Tiran Sharm, responded to this reviewResponded 13 September 2018

Dear Guests.
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

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Reviewed 12 September 2018 via mobile

great hotel very good services and helpful reception hotel was very clean and nice. The animation team were fantastic fine activities. the food was also very good we were very pleased and highly recommended

Stayed: August 2018, travelled with family
Thank ros882018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FakherKHALIFA, Генеральный директор at Barcelo Tiran Sharm, responded to this reviewResponded 13 September 2018

Dear Guests.
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Tiran Sharm was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.
We look forward to welcoming you back again very soon.

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Reviewed 8 September 2018 via mobile

the food is very nice and the restoration is very great . bar good housekeeping is great also no thing bad over expecation .room clean the reception is good and in the end I want say thanks to the animation is funny and frindly (bico -kimo_noor_sam)

Stayed: September 2018, travelled with family
Thank Marian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FakherKHALIFA, Генеральный директор at Barcelo Tiran Sharm, responded to this reviewResponded 9 September 2018

Dear Marian.
Thank you very much for sharing this great review of your recent stay at Barceló Tiran Sharm. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 
We look forward to welcoming you back again very soon.

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