Name: Don’t underestimate the steps.
Item: Bretanide Sport & Wellness Resort
Rating: 4
Author: janmobile

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danubio01

Slovakia

23

Reviewed 9 August 2022

Terraced resort with avarage services

Be aware of lot of stairs in the entire resort, even the restaurant is available just by stairs. Not suitable for people with walking problems/elder people. Accomodation in pavillons, elevator is missing - available just in the main building. The room was small (Pavillon 3), the beds quite soft, uncomfortable. The food was ok, variable, tasty (except pasta), very bad/low quality coffee/espresso in the whole resort (take cappuccino). Poor afternoon snack. Fail: coctails not included, charged. Poor eventually no evening program for adults. Appeciate the beach service removing towels from occupied but not used sun beds! Bikes available for free (distance to the nearest urban area app. 1 km).

Room tip: Ask for refurbished room (main building with elevator)

Date of stay: August 2022

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960xanam

Bristol, United Kingdom

3

Reviewed 25 September 2021

Awful service of Wellness spa

Turned up to my appointment at 17.00 as arranged. There was no one at the desk and no one available to do my treatment. The staff seem disinterested and unwilling to help. I will not be returning as they didn’t seem to care.

Date of stay: September 2021

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Dear Sir,
most likely a misunderstanding occurred because this is not the level of our hotel service, accept my apology. If you are still a guest of our resort, please contact us at the hotel reception.
Greetings,
Edita Rendić -Room Division Manager and the whole BRETANIDE family

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pawel k

Manchester, United Kingdom

3953

Reviewed 2 September 2021

Honest review

In the Bretanide hotel, I have spent 8 days of August. The hotel is very well situated, with a private beach and free sun beds. Rooms are clean and modern. Towels are not changed daily unless requested. Food in the main restaurant is good with lots of choice. La Carte restaurant Komin is a mistake. Everything oversalted and a long waiting time. Great pizza restaurant in the all inclusive option. Delicious pizza, many kinds and fast service. All inclusive alcohol good, but without whiskey. Two swimming pools clean and tidy. The guests are mainly Germans, Croats and some Poles. Five minutes walk to the famous beach Zlatny Rat. Unfortunately, the center of Bol is very far away. Well-equipped gym on site. Overall the hotel deserves four stars, but it's not cheap.

Date of stay: August 2021

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Dear Pawel k!

"Dobar Dan" from Bol. On behalf of the entire BRETANIDE family, thank you very much for the good rating. We will take this as an opportunity and work hard to ensure that we receive the fifth point in your next review. We are all looking forward to seeing you again and until then we remain with best wishes from the sunny island of Brac,
Edita Rendić - Room Division ManagerManager and the entire BRETANIDE family

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406petrv

Tamarin

41

Reviewed 4 August 2020 via mobile

Hotel ok, but food terrible :-(

Hotel and room was good ( we had 4 stars room ). Service was average. But all inclusive was so bad. Meat was usually terrible. Fishes were the worst. Wine was also bad but bier from germany super. I suggest look for other hotel.

Date of stay: August 2020

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Dear 406petrv!

First of all a warm "Dobar Dan" from the Bretanide Resort. Thank you for taking the time to review our award-winning resort. Constructive criticism is very important to us, because it is only with this that we can achieve the set standards. I sincerely apologize for any inconvenience this may cause.

Your comment regarding the food is incomprehensible to me, especially since the rating of our food quality is rated above average by our guests (9.3 - 9.6 out of 10). I have to reject your choice of words that our dishes are inedible.
As every year, our house wine is selected by a jury of sommeliers and has always been well received by our guests. It is a pity that your taste was not met.
Unfortunately I did not find a reservation under your name in the superior category. After I assume that you are still a guest in our house, I would be very happy to talk to you personally as I wrote already in the previous review. You can reach me at any time via our reception. I hope you and your wife will find a few minutes. In the meantime, I remain with the best wishes

Alfred Hackl - General Manager and the entire Bretanide family

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veronikav215

3056

Reviewed 31 July 2020 via mobile

Poor hotel for this money

I’m this July for the second time in Croatia. And this hotel is like 3 Star hotel, although they face as 4 star. The food is inedible. So simple food like spinach, they are able to spoil. I was before in bluesun and the quality of food was more better. Also the wine here is like you drink aceton with sugar. Only think good here is the beer. The rooms are quite old equiped, although we have the superior after reconstruction. I agree, that the location is good. For me poor quality for big money.

Date of stay: July 2020

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Google Translation

Liebe Veronikav215!

Vorerst ein herzliches "Dobar Dan" aus dem Bretanide Resort. Danke, dass Sie sich die Zeit genommen haben, unser mehrfach ausgezeichnetes Resort zu bewerten. Konstruktive Kritik ist uns sehr wichtig, da es uns nur mit einer solchen möglich ist die gesetzten Standards zu erreichen. Für etwaige Unannehmlichkeiten möchte ich mich von ganzen Herzen entschuldigen.

Ihre Anmerkung betreffend dem Essen ist mir unverständlich, zumal die Bewertung unserer Speisenqualität von unseren Gästen überdurchschnittlich gut bewertet wird ( 9,3 - 9,6 von 10). Ihre Wortwahl, dass unsere Speisen ungenießbar sind muss ich entschieden zurückweisen. Wie jedes Jahr wird unser Hauswein von einer Jury von Sommeliers ausgewählt und ist bei unserem Gästen immer gut angekommen. Sehr schade, dass Ihr Geschmack nicht getroffen wurde.
Leider habe ich beim besten Willen keine Reservierung unter Ihrem Namen in der Superior Kategorie gefunden. Nachdem ich annehme, dass Sie noch immer Gast in unserem Haus sind, würde ich mich über ein persönliches Gespräch sehr freuen. Sie können mich jederzeit über unsere Reception erreichen. In der Zwischenzeit verbleibe ich mit den besten Wünschen

Alfred Hackl - General Manager und die gesamte Bretanide Familie

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Don’t underestimate the steps. - Bretanide Sport & Wellness Resort

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