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Günther S

Perfect and safe place

5.0 of 5 bubblesReviewed 30 Jun 2024via mobile
Fantastic place to hang around just sitting in the garden with a nice drink and a perfect view to the safest zone of the city.

Even in the night, you can walk around as a green without any doubt.

Also, I can recommend the restaurant the good vine.
Date of stay: June 2024
Trip type: Travelled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gestor de Experiencia, Guest Services / Front Office at Juma Opera Hotel, responded to this review
Responded 2 Jul 2024
Hello Günther
Thank you for sharing your positive review of Juma Ópera Hotel. It's great to hear that you enjoyed the fantastic view and felt safe during your stay. We hope you had a wonderful time hanging around the garden with a nice drink.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (111)
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4 - 9 of 113 reviews
Reviewed 20 April 2024

The Juma Opera is in the perfect position, right across from the fabled opera house and within easy walking distance of Manaus’s main attractions, such as the port, the market and the cathedral.

The hotel exudes all the essentials of the ‘boutique’ experience and it is indeed a pleasant place to stay. We had a premium opera house view room which was small, well furnished with a Juliet balcony, and a nice bathroom. The bed was comfy, maybe a bit too large for the room. My only complaint about the room was the lack of tissues, bathrobes and conveniently placed electric sockets.

The main restaurant and terrace were both inviting but we thought the food at all three meals could be improved. A prawn risotto was more like a creamy rice pudding; breakfast bread was incredibly stale and there were tiny insects crawling over everything. Prices, though, were reasonable, even for drinks and wines.

Two other things disappointed us - very few members of the young staff had any proper grasp of English so there was a lot of confusion. And when we asked if they could break down a 50 Rial note to pay for a taxi no one had any change. These were basic failings for any sort of upmarket tourist hotel.

Date of stay: April 2024
Trip type: Travelled as a couple
Thank Pausanias
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 March 2024 via mobile

The pictures don’t do it justice. The aesthetics of this hotel are on point the staff friendly knowledgeable and eager to help we spend three nights on this property. It’s across the street from the famous opera house and the city Square with restaurants and live music just across the street.

Date of stay: March 2024
Trip type: Travelled as a couple
Thank Kerensh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gestor de Experiencia, Guest Services / Front Office at Juma Opera Hotel, responded to this reviewResponded 3 April 2024

Thank you for your review! We are happy to hear that you had a pleasant stay at our hotel and that our services, staff and structure were of the highest quality, meeting your expectations. We strive to provide our guests with the best experience, valuing excellence, cordiality and attention to every detail. The Hotel Juma Opera has a privileged location, right in the center of Manaus, to provide our guests with the best experience in the heart of the Amazon.

We look forward to welcoming you back to Juma Opera!

Vanessa Viana
Juma Opera

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2024

Very nice hotel conveniently located right across from famous Amazon theatre in Manaus. Breakfast was included in our reservation which was a plus, nice service, helpful staff. They hold your luggage if you stay at their lodge in Amazon which is also helpful. Not too far from airport either so Uber does not cost you much and they organized “ Pink Dolphin interaction your” for us on a very short notice which we appreciated.

Room tip: They have a pool on the rooftop and you get a nice view of opera house dome.
Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Gopi D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gestor de Experiencia, Guest Services / Front Office at Juma Opera Hotel, responded to this reviewResponded 3 April 2024

Thank you for your review! We are very happy to hear that you had a pleasant stay at our hotel, and that our services and structure were of high quality, meeting your expectations. The Hotel Juma Opera has a privileged location, right in the center of Manaus, to provide our guests with the best experience in the heart of the Amazon.

We hope to have the opportunity to welcome you back to Juma Opera!

Vanessa Viana
Juma Opera

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2024 via mobile

First class modern boutique hotel set in the heart of the city directly opposite the Opera House.
There is nothing not to like about the hotel.
Staff are all friendly and helpful.
The room was modern comfortable and had all the facilities you require.
Rooftop pool area gives you great views of the Opera House and picturesque Square. It is also the ideal spot to recover from exploring this intresting city in the heart of the Amazon.
The hotel also has a comfortable terrace overlooking the street which is great for a cooling drink, then there is the excellent hotel restaurant which serves some very tasty food. It is here you are served the equally good buffet breakfast.
This hotel comes highly recommended and we would be happy to return here.

Date of stay: February 2024
Trip type: Travelled as a couple
Thank BlueNoseBrother
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gestor de Experiencia, Guest Services / Front Office at Juma Opera Hotel, responded to this reviewResponded 8 March 2024

Thank you for your review, BlueNoseBrother, of the Juma Ópera Hotel. Your positive comments about all our facilities, friendly staff, will be useful for future travelers.

We will be happy to welcome you back to our hotels.

Vanessa Viana
Juma Ópera

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2024

This hotel was a delight. It is quite attractive, well appointed, great art and photos along the walls. Quite comfortable.
It has a great roof-top pool with an excellent view. And, it has a great, nicely equipped gym. Great music piped in the common area.
The outdoor terrace is very nice. The restaurant another gem; in a circular dining room. The dining area is wonderful, and staff cordial despite the language differences. Breakfast buffet superior.
It was a great find, and we enjoyed it thoroughly.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank aehench
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gestor de Experiencia, Guest Services / Front Office at Juma Opera Hotel, responded to this reviewResponded 16 February 2024

Thank you for your review, Allen H. We are glad to hear that you found Juma Ópera Hotel to be a delightful experience. The attractive decor, well-appointed rooms, and great artwork definitely contribute to a comfortable stay. The rooftop pool with an excellent view and the well-equipped gym are added bonuses. We are pleased to know that you enjoyed the music in the common area and the outdoor terrace. The circular dining room and the cordial staff at the restaurant made for a wonderful dining experience. We are glad that you found the breakfast buffet to be superior.

We appreciate your feedback and hope to welcome you back soon.

Vanessa Viana
Hotel Juma Ópera

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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