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LeonardoSiqueira
Sao Jose Dos Campos, SP

Business trip hotel

4.0 of 5 bubblesReviewed 10 Aug 2015
The hotel is located near the Distrito Industrial, far from downtown.
Very good breakfast and room service.
Wifi is free all over the hotel, but could be better (almost impossible to work when connected).
Date of stay: June 2015
Trip type: Travelled on business
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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Reviews (549)
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7 - 12 of 549 reviews
Reviewed 1 April 2015

Close to Japiim neighborhood and Manaus Free Trade Zone, the Comfort Hotel is one of the best hotel options in this area of the city of Manaus. Offers breakfast and free wi-fi in daily, has a nice reception and very well decorated, spacious and well furnished rooms with comfortable beds and good service.

Room tip: If you want to rest, be sure to put the warning "do not disturb" on the door handle to not be bothered by maids in the morning.
Date of stay: April 2014
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Lucas L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 August 2014

We stayed here during the World Cup mostly because it was the only place we could find that had a room available. Very comfortable, modern hotel with excellent breakfast buffet that is included with the room. Didn't use it but the pool area looked very nice for a business hotel. It is a10-15 drive from the central part of the city where most tourists would want to visit and a 30-40 min drive from the airport. It definitely helped having a car while we were there. A cab would have cost $30-40 to the airport.

Date of stay: June 2014
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank TravelingSoccerLoon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ggeralcmao, Recepção at Comfort Hotel Manaus, responded to this reviewResponded 12 February 2015

Domer90Mom,

Hello from Manaus !
We are so happy to hear you.
Our Hotel is not only for businnes people but for all typs of family. If you come other time , you can rent a car , cause we have a free parking maybe is more sheap to pay a taxi . Its a pity you didn´t not used our pool in sunny days like cup of the world parties ..
We Thank you Again for answer in TRIPADVISOR and maybe in other time you can come to stay with us again ... with pleasure !

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Reviewed 3 July 2014

We stayed for one night during World Cup. After staying for several nights in other local hotels, this hotel seemed like a 5 star! The restaurant was good. Our room was nice, very clean. The staff was a little overwhelmed as the Portugal National team was also staying here and everything and everyone was on tight security. Overall, our experience was good and I would definitely stay again.

Date of stay: June 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank peggyjofnp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ggeralcmao, Recepção at Comfort Hotel Manaus, responded to this reviewResponded 12 February 2015
Google Translation

peggyjofnp,

Agradecemos por prestar seu depoimento conosco.
É uma grande satisfação recebê-la novamente,
Pedimos desculpas por nossa fraqueza nos idiomas , estamos tentando mantêr uma equipe mais apta no idoma universal.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2014

We were there for the World Cup. Big TV in the lobby, by the bar, helped with the spirit and provided a great place for soccer fans to congregate.

Good food and plenty of choice at the buffet.

The staff needs to be commended. Even thought it was difficult to communicate without speaking Portuguese, they were very all very helpful. They made us feel welcome and went out of the way to accommodate our requests.

Date of stay: June 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JBoy46
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ggeralcmao, Gerente de recepção at Comfort Hotel Manaus, responded to this reviewResponded 14 August 2014

Hello! :)

First, I would like to thank your feedback and for choosing Comfort Hotel.

Our greatest desire during the World Cup was welcome guests with plenty of entertainment, friendliness and dedication to make your stay unique and unforgettable.
Our staff is always working to provide you, our guest, quality services.

On your next visit to Manaus, we will be waiting for you!

Cordially,
Divie Pinheiro.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014 via mobile

We were supposed to stay in a condo but reservation was cancelled at last minute leaving us no where to go at 1 am. We literally knocked at the door and the hotel found us a room that night plus the next one too. Breakfast bar is tasty and pool area is nice too. Will recommend this place to others traveling to Manaus- it is located outside of downtown so a car is needed. It is $45 cab ride from the airport. Friendly staff too. Nice American style hotel rooms.

Date of stay: June 2014
Thank NancyB710
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ggeralcmao, Gerente de recepção at Comfort Hotel Manaus, responded to this reviewResponded 14 August 2014

Hello, Ms. Nancy!

First, I would like to thank your feedback and for choosing Comfort Hotel.

It was a pleasure to receive it and resolve your problem at the moment of check-in.
You can always count on us. :)

Our greatest desire during the World Cup was welcome guests with plenty of entertainment, friendliness and dedication to make your stay unique and unforgettable.
Our staff is always working to provide you, our guest, quality services.

On your next visit to Manaus, we will be waiting for you!

Cordially,
Divie Pinheiro.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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