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travelgurudxb
Dubai, United Arab Emirates

Small basic hotel

3.0 of 5 bubblesReviewed 22 Oct 2018
Stayed at the ibis while transiting to the Amazon rooms are very small and service is basic but for the price definately worth it . The hotel was clean and staff very helpful lots of malls nearby location is good
Date of stay: September 2018
Room Tip: Basic hotel good if you are only transiting Manaus on your way to the Amazon
Trip type: Travelled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NovotelManaus, Gerente at ibis Manaus Distrito Industrial Hotel, responded to this review
Responded 17 Jan 2019
Dear travelgurudxb

We were happy to be a good choice for your accommodations in Manaus.
We believe that surprising it positively will always be the main objective of our employees to reach a level of excellence.

We hope to see you again

graciously
Daniel Betiol
General manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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4 - 9 of 481 reviews
Reviewed 7 March 2018

Well, it's an Ibis so nothing different in the rooms however, the premises are quite good. Huge lobby with plenty of tables and seating and a business center either.

It's located in industral area of the city so nothing to do around except a small shopping mall nearby but very few options for eating and shopping but there are food delivery options to ask for and no restrictions for it from the hotel.

Quite far from the airport and city center. Taxi trip each way around BRL 65-70 (USD 20-25 as from Mar,18 rates), takes about 30 mins without traffic. I personally prefer to rent a car for the easiness also Manaus isn't good for using Uber, just few drivers and overpriced. Just say Ibis Distrito for your taxi driver to avoid any misunderstandings.

Lovely and attentive staff, didn't have any problems checking in and out, plenty of (free) parking space, free wifi.
It shares the same address than Novotel so many facilities shared either as volleybal and soccer fields also a barbecue area. Also breakfast is served at Novotel, you need to ask for a voucher at the front desk.

Quiet neighbourhood, no sounds from outside, had good quality sleeping nights.
Frigobar in the room as well and plenty of snacks and quick sandwiches available at the lobby as well many alcoholic options but hotel price, of course.

Really liked for the price they charge, will certainly go back.

Date of stay: March 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank OrlandoJunior
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 November 2017

It's one of the newer ibis buildings, the facility is clean simple and all the essentials are provided. Perfect for independent travellers who prefers not to stay in hostels.

Friendly staff - not everyone spoke English but they always found someone who can to assist us.

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank thegeektraveller
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ibisManaus, Gerente at ibis Manaus Distrito Industrial Hotel, responded to this reviewResponded 6 December 2017

Dear

Many thanks for taking the time to comment on the service we had at our hotel, we were very happy with your positive comments.

We hope to return to Manaus more often and stay with us again, as we will always be very welcome.

Sincerely,

Daniel Betiol
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2017

Date of stay: November 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ibisManaus, Gerente at ibis Manaus Distrito Industrial Hotel, responded to this reviewResponded 6 December 2017

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Reviewed 11 November 2017

We arrived very late at night and we appreciate that we did not pay very much so our expectations were not high but even these were not reached. We were given a room on the fifth floor. Check-in was very relatively smooth. When we reached the room it smelled like someone has urinated the bed and it had not been cleaned properly. The facilities are very basic. We had been travelling for the best part of 16 hours and really just wanted to get our head downs and could not be bothered with the hassle of moving rooms - we should just never have been allocated in the first place.

The breakfast is across the car park at the Novotel and this was very nice and very good value for money.

Check-out was a total hassle. We had paid upfront using Booking.com but the hotel tried to make us pay again (alongside paying for the breakfast). If I had not been alert they would have done so. There was no apology for this.

My recommendation would be, even if it is just for a few hours, pay the little extra and stay in the Novotel.

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank stevebL5514IR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ibisManaus, Gerente at ibis Manaus Distrito Industrial Hotel, responded to this reviewResponded 6 December 2017

Dear S,teven

We appreciate comments about our services and structure. This feedback is always good to direct and prioritize actions, especially on rooms.

You are always welcome to Ibis Manaus

Sincerely
Daniel Betiol
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2017

We arrived on a late flight, so the Ibis was the obvious choice for us, since we knew what to expect from this hotel chain. Everything was fine, the bed was comfortable and the bathroom clean with a strong, hot shower. WiFi worked a treat. The taxi ride from the airport was a fixed BRL20, check-in was quick, and we liked the fact that ckeck-out was not until midday, which gave us plenty of time to recover from our long journey, acquaint ourselves with the city's infernal heat, and shortened the waiting time for our cruise check-in. Breakfast cost around BRL22 p.p. and was plentiful. Reception staff spoke English and called us a white, metered taxi to the port. The ride took about 25 minutes and cost BRL63. We couldn't have wished for a less complicated start to our Amazon cruise. Later on we spent one night in a hotel close to the Amazon Theatre at three times the price of the Ibis, but while it was an experience we would not have wanted to miss it was not worth three times the value.

Date of stay: June 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank lutzy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ibisManaus, Gerente at ibis Manaus Distrito Industrial Hotel, responded to this reviewResponded 29 June 2017

Dear Lutzy,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Sinceramente
Edmar Thomas
Gerente Geral Ibis Manaus Distrito

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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