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Carlos

Good place

5.0 of 5 bubblesReviewed 10 Aug 2024
Great service, good breakfast , Camila was very supportive and location is pretty convenient. Recommended place if you are planning business of leisure. I suggest an upgrade in the air conditioning system to make the experience even better
Date of stay: August 2024
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernando Fuck, Atendimento ao cliente/recepção at Quality Hotel Manaus, responded to this review
Responded 11 Aug 2024
🌟 Hey! Thanks for the awesome review! 😄 We’re thrilled you enjoyed the great service, breakfast, and Camila’s support. 🍳🙌 It’s great to hear you found our location convenient! 🚀 Thanks a bunch for the suggestion on the air conditioning – we’ll definitely look into it to make things even cooler! ❄️👍 Hope to see you back soon, whether for business or leisure! 🌟
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,597)
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All reviews a large shopping mall food court great hotel tapioca stay there again i highly recommend this hotel excellent location rooms are clean and comfortable the hotel staff stayed one night roosevelt wifi brazil fernando tour
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2 - 7 of 2,597 reviews
Reviewed 9 July 2024

The quality hotel in manaus is great and has super service. Especially Leticia at the reception was super supportive and helped us with the special requests we had, brilliant! Breakfast is also super delicious and has a big variety to choose from!

Date of stay: July 2024
Trip type: Travelled on business
Thank Getaway32127828153
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernando Fuck, Atendimento ao cliente/recepção at Quality Hotel Manaus, responded to this reviewResponded 27 July 2024

Wow, thanks a bunch for the awesome feedback! 🌟 We're thrilled you had a great experience at Quality Hotel Manaus. Letícia and the team are absolutely fantastic, and we're glad she could help with your special requests! 🙌

So happy you enjoyed the breakfast too—variety is the spice of life, right? 🍳🥐 Thanks for your kind words, and we can't wait to welcome you back! 😄

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2024

This is a good place to stay for a business trip. The staff is very helpful. Demilza from house keeping has been very helpful in taking care of my room during long stay.
The location is very good. Plenty of restaurants on walking distance, as well as the Manaura shopping center.

Date of stay: May 2024
Trip type: Travelled on business
Thank Connector66410527846
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernando Fuck, Atendimento ao cliente/recepção at Quality Hotel Manaus, responded to this reviewResponded 27 May 2024

Hey there!

Thanks a bunch for your review! We're thrilled to hear that you found our hotel to be a great spot for your business trip. 😊

It warms our hearts to know that our staff, especially Demilza from housekeeping, has been keeping your room in tip-top shape during your extended stay. She'll be over the moon to hear your kind words!

And you're spot on about the location, right? With plenty of restaurants within walking distance and the Manaura Shopping Center nearby, you've got everything you need right at your fingertips!

We can't wait to welcome you back again soon. If there's anything you need, we're here for you!

Take care and see you next time!

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Reviewed 13 April 2024

Great service today from housekeeping. Demilza was especially very nice and thorough in our room. We stayed here for over week now and the hotel is pretty good value for money. With a superb location next to a supermarket and a shopping mall.

Date of stay: April 2024
Trip type: Travelled with family
Thank martijn b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernando Fuck, Atendimento ao cliente/recepção at Quality Hotel Manaus, responded to this reviewResponded 22 April 2024

Sounds like you had a stellar stay! 🌟 Demilza and the housekeeping team really know how to keep things spick and span. It's awesome to hear they went above and beyond during your week-long stay. And hey, you can't beat the convenience of being right next to a supermarket and shopping mall, right? Thanks for shouting out the great service and for choosing us for your trip. Can't wait to welcome you back for another round of awesome hospitality! 🎉

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Reviewed 1 April 2024

Clean hotel and good location. They have good breakfast which is included in the fee. Try their Tapioka, it is like crepe/pancake.
Behind the hotel, there is Manaura Shopping mall and Carrefour market in walking distance around 10 to 15 mins. Just watch out for cars going by.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank fujishizuoka
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernando Fuck, Guest Services / Front Office at Quality Hotel Manaus, responded to this reviewResponded 5 April 2024

Thanks for sharing your feedback! We're glad you enjoyed our hotel's cleanliness and convenient location. Our breakfast, including the tapioca, is indeed a favorite among guests. It's great to hear you found the nearby amenities like Manaura Shopping mall and Carrefour market convenient. Safety first, though—thanks for the heads up about the traffic. We hope to welcome you back soon for another great stay!

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Reviewed 9 March 2024

The rooms are very clean and well taken care of. Pillows are soft and bed is a good stiffness. The location is great for both business and pleasure with a mall nearby for lost/forgotten items, if such things happen to you! Only critique is that I had to reprogram my room card all the time, but stopping by the front desk to say hello to Roosevelt and the others was always a pleasure. The staff here is so kind and generous!

Date of stay: March 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Hartz82
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernando Fuck, Atendimento ao cliente/recepção at Quality Hotel Manaus, responded to this reviewResponded 10 March 2024

We are glad to hear that you had a great stay, despite the inconvenience with the room key card. Your feedback is very important for our continuous improvement. We appreciate you recognizing the hard work of our team and rating us well. We will definitely look forward to welcoming you back on your next visit to Manaus!

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