This is a typical 3 star property that is VERY clean. Previous reviews about English are not accurate, at least anymore. The front desk personnel speak English. Breakfast was plentiful and very good. It’s located in a nice part of town near the mall. Dinner was just served ok.
Hello Mr. Kingscommon, how is it going?
Thank you for visiting us and also for reviewing us here on Tripadvisor.com. Your feedback is of great importance because it motivates us to always search for improvement and dedication in our services.
We hope to welcome you again in the future, it'll certainly be a great joy!
Best regards,
Lorena Tres
General Manager – Blue Tree Premium Manaus
The hotel offers decent rooms, but not anything special. Sort of the bare minimum for a 3-star hotel. However, NO ONE at the front desk or the bar or the restaurant spoke English.
That's usually not a problem but when we checked out the next morning they had a restaurant charge that was not ours, and we had a miserable time trying to close out our bill.
Ate at the restaurant but paid cash, so the charge was not ours. They also had a wrong name on the room. Don't know how it all got screwed up so bad but it was almost impossible for us to work it out without speaking Portuguese.
Our other complaint was that we listened to a dog bark ALL night long. There were homes next door to the hotel, and even though we were on the 4th floor the dog was impossible to block out.
Dear Guest,
We all know the importance of a detailed review like yours, for it is through TripAdvisor site that many travelers choose to stay where they are going to have a prior knowledge of the services of each hotel.
It’s through your opinion that we will perfect our services and assure you that you will always find the best in our hotel.
We are very sorry to hear that in some points we have left to be described in your comment, this is not really the standard of service and the service that we cherish in our hotels.
We hope to receive it again, be sure to visit us!
Best Regards,
Lorena Tres
General Manager
Nice modern hotel in Adianopolis section of Manaus -- 10 minute walk to Manauara Mall (the area's largest) and 3 miles from the Historic Centro area. Newer hotel with free breakfast, free wifi, room safe and minifridge. Nothing opulent but large, clean room with king bed. Rooftop pool, bar and restaurant on site. Not much to see in the area, but Manauara Mall is short walk away -- sidewalk is in bad condition and there is a steep hill -- but otherwise manageable and safe.
Dear Sir Wesley C, how are you?
We thank you for your recent visit to Blue Tree Premium Manaus and have taken some time to evaluate. We're happy that your stay with us was good and satisfactory. Your feedback is very important, as it motivates us to always seek and offer with dedication to our services.
Count on the entire Blue Tree team on your next visit to Manaus.
Sincerely,
Lorena Tres
General manager
We stayed in this hotel for 2 nights. The reception staff were friendly and helpful. We had a large room with a big bed, fridge, aircon, and a bathroom with shower. The room was clean except there was a strange arrangement with the windows in that the window frames did not line up with the windowsill. The glass under the frame was only visible when seated and was dirty. Breakfast was good, a large buffet selection.
The hotel is located on a busy city road away from the centre of Manaus, if you want to see the tourist sites you need to get a taxi. However, there is a big supermarket and shopping centre nearby. The shopping centre has a large food court in the basement.
The rooftop pool was very small, but I guess that this is not unusual for a city hotel.
Hello!
You don't know how rewarding it is to read a comment like yours, thank you! Your feedback motivates us to always seek more and more enchantment towards our guests.
Count on the entire Blue Tree Premium Manaus team on your next visit to Manaus. It will certainly be an immense joy to welcome you to our hotel! As for providing you with smiles and enchantment, you already know that it is our greatest goal!
Upon your arrival, we will be with open arms!
Sincerely,
Lorena Tres
General manager
Staff: Very friendly and helpful.
Breakfast: Delicious with a variety of options.
Rooms: Clean and simple with good wifi.
Location: Safe area and within a 10 minute walk to the shopping mall. Easy for uber/taxi/tour vans to find.
Hello Mr. Carlo Franco, how is it going?
Thank you for visiting us and also for reviewing us here on TripAdvisor. Your feedback is of great importance because it motivates us to always search for improvement and dedication in our services.
We hope to welcome you again in the future, it'll certainly be a great joy!
Best regards,
Lorena Tres
General Manager – Blue Tree Premium Manaus
