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usma81
Virginia

Great price, service and accommodations.

5.0 of 5 bubblesReviewed 15 Jun 2023via mobile
Very convenient to the international airport. Our flight from Miami arrived at 2 am. After a lengthy wait at immigration we caught a taxi and arrived in less than 10 minutes. Room was exceptionally clean, comfortable bed. Bathroom with large shower and everything you need. Small mini bar items for charge. Complimentary breakfast buffet with our reservation. The check in was smooth and front desk very helpful at check out. I would like to Thank Jaqueline for her additional assistance. Very friendly and helpful. Many airline crews appear to stay here also.
Date of stay: June 2023
Room Tip: Could not provide late check out. Very full hotel.
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Supervisor Recepção, Diretor-Geral at TRYP by Wyndham Manaus, responded to this review
Responded 16 Jun 2023
We apreciatted your kindness with us. We going to tell Jaqueline about your comentary. Thanks for choosing us!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 23 May 2023

After our cruise ended in Manaus, we looked for a hotel near the airport to spend two nights before our 3 AM flight to Panama City. The Tryp seemed to fit our needs since it was close to the airport. Upon “check-in,” we hit a few minor issues. Others checking into the hotel received a bottle of water, we were told the water was available in our room, but they didn’t say it was at a cost. We asked about a shuttle to the airport and were told we would need to take a taxi, yet we saw a TRYP-marked van take two trips to the airport. Perhaps it was our flight time that made the difference. Once we got into the room, we found a coffee maker, but the K-cups would be charged to our room – no kettle… The K-cup machine had a leak.

The biggest issue in our room was the shower: when wet, the shower floor is very slick. We needed to stay on the plastic floor mat or risk slipping in the shower. Also, there is a step down into the bathroom. Need to be careful in the middle of the night: remember to step down into the bathroom. There was no night light in the bathroom.

The room did have a nice size safe and a comfortable king-sized bed, but the pillows were not very comfortable. We had difficulty adjusting the room temperature: it was either too hot or too cold in the room.

The restaurant and bar are in the same building but are managed separately and you cannot charge meals to your room – the payment is made directly to the restaurant.

Date of stay: May 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Garry T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Genuir Krull, Diretor-Geral at TRYP by Wyndham Manaus, responded to this reviewResponded 26 May 2023

We're sorry for all incovinient and for didn't exceed you expectations. The "cortesy water and transportation" it's a payments services for a particular company (Flight Company) who stay with us every day with a previous contract. About the shower in the bedroom we are verify for didn't happen again. The same situation it's with the coffee machine. The coffee capsule is charge with the minibar snacks. Our pillows are padronized, but we pass this situation for our housekeeper to change them. And about the restauran,t it's administrated for another company, for that reason the payment it's directle. If you have any doubt we are here for answer them.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2023 via mobile

We spent one full night and one partial (our flight left at 3 am). The lobby, restaurant, and bar are really nice. Food and service in restaurant were very good. Restaurant prices were reasonable given the quality of food and service. The front desk staff were very nice and spoke very good English. Even the van driver was exceptionally friendly and helpful. We stayed in two different rooms. Both were very clean and neat. The bulk shampoo and soap dispensers in the first room were empty and there was a plumbing issue, which we reported. The entire facility is very clean. The decor is a little austere, which I assume was just someone's choice. It is comfortable and decorated with very nice artwork. Definitely a nice place to stay.

Date of stay: February 2023
Trip type: Travelled as a couple
1  Thank John H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Érica Emarinho, Diretor-Geral at TRYP by Wyndham Manaus, responded to this reviewResponded 16 February 2023

Dear Mr John,

Thank you for your review and preference in staying with us!
Our team is very pleased to attend you and know about your nice experience with us.
We look forward to welcome you back to our hotel soon1

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2022 via mobile

This was a good hotel right next to Manaus airport (less than ten minutes in a taxi). Staff were friendly and polite.

Rooms were comfortable and clean. There are toiletries in bathroom.

There is a lovely buffet breakfast served in the bar/restaurant

Date of stay: May 2022
Trip type: Travelled as a couple
2  Thank Irishbarry78
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 2 June 2022

Dear,

Thank you for choosing us and your evaluation, your opnion is very important to us!
We are very grateful and happy to know that we attended your expectation with our services!
Hope to receive you here again soon!

Regards,

The management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2020 via mobile

The buffet was ok but not great. If you ordered off the menu it work forever. Double room only came with one set of towels, no blankets.
The a/c worked great, rooms spacious, staff was accommodating but didn’t speak English well.
Overall ok but I expected more from a Wyndam.

Date of stay: February 2020
Trip type: Travelled with friends
Thank Robkal2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nilson Rocha, Gerente geral at TRYP by Wyndham Manaus, responded to this reviewResponded 17 June 2020

Dear guest,

Thank you for receiving this feedback! We are directing your comment to our team and we will be taking steps to improve and deliver the service with excellence.

See you soon!

Best regards,

Nilson Rocha

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2019

A fifteen minute ride from the airport. Clean, modern, safe facility with friendly staff. Nice buffet meals. Fitness centre and pool on roof- You can watch a few birds from the roof or in the small woods with stream in back of the lot. Nice quiet rooms with lots of plugs and USB sockets. Fridge in room, no coffee machine.

Room tip: Roof top pool and fitness centre on floor 5, only reachable by middle elevator
Date of stay: December 2019
    • Value
    • Rooms
    • Service
3  Thank 728marshalld
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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