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Hotel JAL City Nagano
Lowest prices for your stay
Rakuten Travel
Booking.com
JAL City
HK$746
Fully refundable before Sat, 27 Apr
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Traveller rating
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4
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8 - 13 of 854 reviews
Reviewed 20 January 2019 via mobile
2day short stay

Friendly and efficient service. Room was a good size for Japan. Double bed and space to unpack.
Bath room adequate and very clean. Strong flow of hot water to shower or plunge within 10sec of turning tap, and no noticable lose of hot water during use.
Breakfast on the top floor had great service, good selection quality and quantity available. Excellent view over city. I considered it good value.

Date of stay: January 2019
Trip type: Travelled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 May 2018
Bad stay

The hotel is far from the train station, need to carry heavy luggage and walk for 15 minutes. It is a very small room with expensive rate and no breakfast. Must pay expensive breakfast which the price is equal to lunch or dinner size of meal. The toilet ventilator is spoilt, so it is noisy through out day and night stay non stop. Bed is sagging badly at the head part, which is not good for health. TV channels come with no English subtitles at all!

Date of stay: May 2018
Trip type: Travelled solo
Review collected in partnership with this hotel
Ask KimJongAn about Hotel JAL City Nagano
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 April 2017
Convenient

This is my first-time stay at this hotel for one night, Price is reasonable, location convenient, good amenities, room was small but it is a standard in Japan. Just 5 mins walk from the station and in the main street, many restaurants nearby, pubs, shops. In-room wifi was fast.

Date of stay: April 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Ask JessicaTYL about Hotel JAL City Nagano
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 January 2017 via mobile
Injured

I injured my snowboarding and didn't have anyone with me to help. They took my 1am phone calls graciously and even found someone that spoke English. They promised to find me a taxi and crutches. When I called for an update at 7am and food, they don't have room service, they went to the store to get me food.
In general, the customer service was above and beyond.

Date of stay: January 2017
Trip type: Travelled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JalcityNagano1221, Front Office Manager at Hotel JAL City Nagano, responded to this reviewResponded 23 January 2017

Dear Maemae16-sam,

Thank you for your comment.
We hope this finds you feeling much better.
We always welcome you to visit us again.

Best regards,

Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2015 via mobile
Last Minute Gem

My wife and I were coming down from the mountains at Shiga-kogen, just NW of Nagano and needed a place to stay for one night. Great price, good amenities and perfect location. Less than .5 miles from Nagano station. ¥730 taxi ride or easy enough to walk. Near many restaurants, pubs and shops. In-room WiFi was fast. Room was small, but that is pretty standard for Japan. Only cost ¥7900 and had a western style double bed. Would highly recommend to any Nagano visitor, business or pleasure.

Date of stay: December 2015
Trip type: Travelled as a couple
Ask keith d about Hotel JAL City Nagano
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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