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All reviews train station street level plenty of food options a short easy walk room size business hotel excellent location comfortable beds would stay here again other hotels zenko ji temple top floor reception mountains
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1 - 6 of 217 reviews
Reviewed 28 January 2020

This is basically the commodization of hotels at its finest. We had four of us staying in a hotel room meant for two at a reasonable price because we were only there for two nights. Some people might complain about the squishiness or the room missing some home comforts but it truly fitted purpose fine - you get what you pay for.

As noted, the hotel is incredibly convenient to the train station. Computerized check-in system, but the staff walked me through it by hand. They'd forgotten to set up the sofa bed in the first room they gave us, but when we bridged the language gap (I was asking for sheets for the sofa bed I'd then set up, which was the wrong question) they moved us into the same room with the bed already set up with sheets. They were very pleasant to deal with.

When looking for somewhere to stay without breaking the bank in Nagano, I would happily stay here again.

Date of stay: January 2020
    • Location
    • Rooms
    • Service
2  Thank dlanods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nagano-Zenkojiguchi, Front staff at Sotetsu Fresa Inn Nagano-Zenkojiguchi, responded to this reviewResponded 28 January 2020

Thank you for using our hotel.
We are very happy to have enjoyed your stay.
In addition we hope that you can use it when you come to Nagano !
We look forward to all the staff.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2020 via mobile

Located near the train station. About 5 minutes walk. Food places around the hotel. Automated check in and check out. Great breakfast spread. Staff is helpful. Room is spacious

The rice porridge and yogurt is so good

Date of stay: January 2020
Trip type: Travelled as a couple
2  Thank MinG80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nagano-Zenkojiguchi, Front at Sotetsu Fresa Inn Nagano-Zenkojiguchi, responded to this reviewResponded 26 January 2020

Thank you very much for using our hotel.
We are very happy that you were satisfied with the location and breakfast.
We look forward to your coming again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2019 via mobile

Excellent hotel. Fully automated check in and out, saved a lot of time and very easy. Small but great rooms which are very quite, comfortable beds, good bath and very clean. Breakfast was great, excellent location with plenty of food options nearby. I would stay here again and recommend this hotel to others.

Date of stay: December 2019
Trip type: Travelled solo
Thank Mishmash010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nagano-Zenkojiguchi, Front at Sotetsu Fresa Inn Nagano-Zenkojiguchi, responded to this reviewResponded 29 December 2019

Thank you very much for using our hotel.
Thank you for your review.
We are so delighted to see that you enjoyed your stay.
We hope you have the opportunity to come here again as our guest.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2019 via mobile

I was saving money, so I did not take the breakfast option and cannot comment on that. My single room was not as small as others I encountered and from the top floor, it offered an impressive view of the mountains. The hotel is close to the station and many restaurants. It has a 24 hour convenience store at street level and the staff let me keep my bags in their store room until check in time (3pm). The hotel is kept at a reasonable temperature (not the 23 degrees of other hotels and trains). I was able to sleep under the bedcovers and not on top.

Date of stay: November 2019
Trip type: Travelled solo
Thank platypus150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nagano-Zenkojiguchi, フロント オフィス マネージャー at Sotetsu Fresa Inn Nagano-Zenkojiguchi, responded to this reviewResponded 9 November 2019

Thank you very much for using our hotel.We are very pleased that you were satisfied with the location, rooms, staff, etc.We are happy if you have a pleasant stay.We look forward to seeing you again
sotetsu fresa inn naganoekizenkojiguchi hosikawa

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Reviewed 14 September 2019

Excellent location to Nagano Station with shops all around. Excellent service, with a delicious and generous buffet breakfast of both Eastern and Western style foods. A short easy walk to Zenko-ji temple and lots of restaurants around. Highly recommended.

Date of stay: September 2019
Trip type: Travelled as a couple
Thank Jitka N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nagano-Zenkojiguchi, Front at Sotetsu Fresa Inn Nagano-Zenkojiguchi, responded to this reviewResponded 14 September 2019

Thank you very much for using our hotel.
We are very pleased that you were satisfied with the location, staff, breakfast, etc. and that you had a pleasant stay.
And thank you for your recommendation.
We look forward to seeing you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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