We spent 1 week at this hotel in October. The hotel is located directly across the street from Nagano JR station. There is also access to the station via the hotel lift (basement). The hotel is clean and quiet, and the staff friendly and helpful. The breakfast buffet was cheap and had a good variety of food and drinks. The hotel laundry was also useful. The main attractions of Nagano are within walking distance, and the hotel is also very close to the Nagano bus terminal.

Booked a room here last minute due to a change of plans. It was obviously a busy time because rooms in the area were few and far between, so we were lucky - first to get a room, and then to have it all work out so well! The hotel is literally across the road from the train station - and upstairs in the building. The impressive Lobby is on the 4th floor. Check in was easy, the lovely polite staff kept our bags for us as we went off exploring and our return was simple and our room, as we came to expect in Japan, spotless. We had a room-only reservation, so I can't comment directly on the food, but from what we saw, both service and food looked good. Well stocked bathroom.