This is a beautiful establishment which is exclude a calming warm ambience. We just spent 2 nights 28 Nov-30 Nov at Mori no uta. This is my family’s 2nd visit after our stay last year. This is a quality hotel with that special Japanese hospitality. When I emailed in advance about booking the free hotel shuttle incoming from Mamokanai Station, they enquired about helping me reserve transport for my departure. I emailed back to inform them I will be taking the public local Donan bus to my next stop. I did not think much about it but when I checked in the Front desk lady brought this up, had prepared and shared Donan timing, direction and rates with me. She offered to make reservation with the local bus for me, and the next day came back with handwritten instructions for me to pass to the Donan bus driver. The care and hospitality went on. It snowed quite a bit and I was worried how my family is going to make a walk about 100 m down a slippery icy slop, to the main road bus stop. The same front desk lady did my checkout, and told me without my asking, that she will arrange to “walk” me down to the bus stop as the snow is heavy. I realised later, about 3 hotel staff, help load our luggage into a van, and drove us 100 m to the bus stop.This is the kind of care Mori offered on my last and current visit. The food tasted great, good quality. the view from the restaurant looked out to a beautiful forest snow scene (enchantingly illuminated). The complimentary mashmellow in the hotel lobby kept my 10yo and 12 yo engaged for 2 hours while my wife and I enjoy the lounge harp concert( again with beautiful snowing backdrop). Onsen was good, big indoor pools, also with 2 or 3 outdoor poolsand overall we had another great relaxing stay. Did a poll and my family unanimously agreed again...we will visit again.

We were a group of four adults booked into one big room with two single beds and two tatami. The room was clean and spacious. They opened the tatami in the evening for us. Hotel is located at one end of town but town is very small. There was free parking for our car. Hotel has a Putonghua speaking staff Mr. Tsoa who was helpful. The hotel has onsen, a bar and a musician who performed in the lobby lounge twice a day. Buffet dinner and breakfast were included in the hotel price. Food was acceptable but not great; nothing compared with same hotel chain in Onuma Park. A big deer appeared in the garden when we where having breakfast which was fun. I believe this hotel should be one of the better choice in town due to the good service.