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Reviewed 5 September 2019

Such a gorgeous hotel, starting with the decor of the lobby. You cannot fault the hotel at all, the rooms are stunning, there is a great gym and swimming pool, the breakfast buffet has everything you could want and the evening buffet is out of this world! The best food I have had in China. However, it is the service that makes it so special, the staff are all lovely and welcoming and the Hotel Manager Robert goes above and beyond in all cases! So thankful for having such great service, will definitely be remembered! Thankyou!

Date of stay: August 2019
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank GabbyCocca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WandaVistaKM, Public Relations Manager at Wanda Vista Kunming, responded to this reviewResponded 5 September 2019

Dear Guest,
Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2019

The Wanda Vista in Kumming is quite simply a brilliant hotel. On arrival, the ambiance of the public areas oozes opulence and sophistication. You are at once made to feel completely welcome and at ease by the wonderfully friendly staff who take the time to make sure that all your needs are met.

The opulence continued in my room. Incredibly spacious and wonderfully well-appointed with every necessity having been thought of. The enormous bed was extraordinarily comfortable with top quality bed linen making for a wonderful nights sleep. My room was exceptionally clean and always well serviced - a theme that runs throughout this hotel.

Breakfast offers an amazing array of choice ranging from western to more local fare, all brilliantly executed. I dined one evening at the hotel restaurant which provides what can only be described as a lavish buffet, catering for all different tastes, highly recommended.

Special mention must be made of the incredible general manager Robert, who went completely out of his way to make sure that our stay was totally memorable going well beyond the call of duty. He and his staff are totally focused on providing a level of comfort and customer service that other hotels can only hope to emulate.

Date of stay: September 2019
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank Andrew K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WandaVistaKM, Public Relations Manager at Wanda Vista Kunming, responded to this reviewResponded 5 September 2019

Dear Guest,
Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2019

One of the loveliest hotels I've stayed in. Staff go above and beyond to make your stay enjoyable. Breakfast is fantastic and the evening buffet is unbelievably good! Special thanks to Robert and Mike in the health centre. Would highly recommend

Date of stay: September 2019
Trip type: Travelled on business
Thank Emer L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WandaVistaKM, Public Relations Manager at Wanda Vista Kunming, responded to this reviewResponded 5 September 2019

Dear Guest,
Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2019

I stayed here for 2 weeks with my partner whilst working in Kunming. From the moment we arrived, being met at the front door by Robert, the general manager, and his team with tea and cool towels, we could not have been more spoiled for our whole stay. Our room was out of this world, with little extra touches like chocolates and local gifts and a Welcome in flower petals on our bed.
To say that Robert and his immaculate staff bent over backwards for our whole company would be an understatement! The constant offer of car drop offs, the use of the hotel shuttle bus, treats and presents....even a full day excursion to Shilin Stone Forest for 14 of us - nothing was too much bother. Breakfast was extended by half and hour for our convenience and there was a great choice of breakfast options. A group of us took advantage one night of the all-you-can-eat buffet one night which was incredible. An amazing array of food - the seafood bar was to die for, with excellent sashimi prepared for you, crab, prawns, mussels, etc.
The staff at the Wanda Vista are so friendly and helpful and although not all speak English well, they are well trained to cope with all requests. Daily request for ice in our room was speedy. After a trip to the Dounan night flower market we asked for a vase and some scissors - when the lady arrived, she insisted on preparing the roses we had bought for us herself - stripping the thorns, cutting and arranging the flowers beautifully. Just another example of the extra length the staff go to to accommodate.
There is so much to do in Kunming, the climate is temperate all your round - a relief from the humidity we’d experienced in other cities.
Wanda Vista is in a perfect location to get to most things and cabs are so cheap and the staff will always order or hail one for you.
We didn’t want to leave the hotel, we had such an incredible time here. Although we were working, the way we were treated made us feel as if we were on holiday.
Thank you Robert and staff for making our stay more than memorable. We arrived as strangers, but we left as friends.

Date of stay: September 2019
Trip type: Travelled on business
Thank OldDeut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WandaVistaKM, Public Relations Manager at Wanda Vista Kunming, responded to this reviewResponded 5 September 2019

Dear Guest,
Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2019

What an absolutely amazing time I had at this hotel. The rooms are beautiful, the staff are extremely helpful and will always go above and beyond what you ask! Robert the Hotel Manager was extremely kind, friendly and always willing to help me. There is a mall with a supermarket, Starbucks and everything you could need three minutes away. They had a lovely restaurant and gym! The evening buffet is especially a highlight, with seafood, sushi, meat, salad, basically everything you could want in a buffet! Overall, one of the better hotels I have EVER stayed at. Highly recommend.

Date of stay: September 2019
Trip type: Travelled on business
Thank Lizzie1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WandaVistaKM, Front Office Manager at Wanda Vista Kunming, responded to this reviewResponded 5 September 2019

Dear Guest,
Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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