Stayed for business for a couple of nights. Staff were very helpful and hospitable. Breakfast buffet was adequate, if a little sparse. The 'non-smoking' room came with the usual reek of tobacco smoke, and was supplied with ashtrays and matches (go figure). The hotel was largely in good repair, and everything worked. The restaurants close on the dot of 9pm, so forget late dining (although room service is excellent with huge portions). Good wifi. Don't expect multi-lingual staff.

Room was exceedingly spacious with a lot of electrical sockets. As in many Chinese hotels, the bed was quite hard, which is maybe not to everyone's taste. Staff were friendly, although for each shift there was only one each time who could speak English. Breakfast offered an excellent range.
WiFi was good & reliable

The hotel is well located right on the lake. The room is on the smallish side for the price. We took an executive room, which gave access to the club lounge. My biggest gripe is actually this. The description in the room goes, swift check-in and out, personalized service, tea hour and so on. The fact is, it's situated on the first floor not ground. So we checked in as usual. Because the breakfast is offered at the ground floor, you've got trouble to go deliberately upstairs to ask something. Well, poorly organized. Also, if we went there to ask something, the clerks tried to send us downstairs. On our departure, they indeed sent us to the ground floor for a check-out. What is the club lounge for then? Over all, the staff have a very limited English command but they try their level best. That's one charming upside.