Stayed there one night after flying in late and before moving north in the morning. Arrived at the hotel very late - around 1 am - to check-in with two very tired kids. Check-in took forever, going back and forth to some computer, photocopying passports, asking random questions via translation app (the front-desk man spoke no English, fair enough, we’re in south-western China) etc.
Our blood starting boiling a little bit when the guy paused our check-in to check-in Chinese guests arriving after us, and taking no rush in that process before resuming our check-in. After well over 30 minutes my wife had had enough and communicated in basic but apparently sufficiently clear mandarin that enough was enough, grabbed our passports and room key and went up and put the kids to bed. When checking out the next morning, we were told that they hadn’t managed to complete the check-in and needed to do it again, and another 20-25 minutes process begun. Simply amazing! We have never had any issues with checking in to the any of the many hotels we lived at in China, neither before or after. It is normally a five, max 10 minutes process.
That said, the room was clean and quite nice, comfortable beds, no complaints there. Breakfast was good although strictly limited to Chinese breakfast items. Can’t say much about location since we headed out from Kunming in the morning.More
- Free Wifi
- Free parking