Thoroughly enjoyed our 4 nights here. Room was very comfortable and bed was perfect - not too hard, not too soft. Loved the views of the lake from our room. Highlight was the breakfast - which had just about everything on offer. Special thanks to Lucky, Linda and Ben (not their chinese names I know!!) on the front desk for looking after us so well - they really went out of their way to help.
Only reason I didn't give the hotel a 5 star review was that they asked for a room deposit (in full we were told, not just held on the card), equal to the full cost of our stay and, with a four night stay, I wasn't happy about this at all. We did manage to negotiate this down, but it took an awful lot of time to do so and wasn't a great introduction to such a lovely hotel. Using a credit card for overseas visitors can be costly as it is in China as the bank often takes the payment in the home currently (not CNY) at a terrible rate (and without requesting the payer) and therefore this would cost me twice when it was being reimbursed. I could of course have used cash, but this was my last stop and I didn't want to be left with loads of CNY.