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All reviews third ring avtozavodskaya stops metro breakfast
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Reviewed 16 July 2018 via mobile

Stayed last night after struggling to find a hotel on the night of the World Cup final. Was literally gobsmacked by the appalling rudeness of the reception staff. Abrupt, unhelpful and downright rude. Laughed at us and had the attitude of passport control when we failed to immediately produce passport. Also, did not offer help with booking a Taxi. Sent us to a cash point to withdraw money for cab to airport and then laughed that we had been given a large note , that the taxi wouldn’t accept and refused to give any change. As for the rooms..... if I was you I wouldn’t get that far. Russians everywhere else we’re friends and helpful. But not here. Stay well clear.

Stayed: July 2018, travelled as a couple
Thank Carol E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2018

Although I knew it's not a fancy hotel and it was World cup season so the price rocketed up, I did expect more smiles and a bit more patient when attended us. As none Russian speakers, we have tried our best to speak slowly and use most basic and simplest English plus body languages and wearing smile all the time to communicate with you, as hotel front desk staff, can we be treated the same way as we treated you?

I don't usually criticise "free breakfast" provided by hotels, but I have to say Best Seasons only offered very limited choices and most food were processed frozen food perhaps.

As the hotel is located right next to the third ring road, we can feel the floor shakes everytime heavy vehicles or those sports cars passes.

Room Tip: Room not facing the third ring road may be quieter.
  • Stayed: June 2018, travelled with friends
    • Location
    • Rooms
    • Service
Thank PartofZL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2018

Close to metro station.
The Hotel has poor standards. Rooms are worn out. The carpet stinks. A lot of basic facilities are missing.
It has 5 floors and no elevator. Hotel staff does not help you to carry the luggage.
Front desk is not helpful at all and has attitude problems.
Breakfast was not good at all and same every day.

Room Tip: Other hotel
  • Stayed: June 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Aksan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2018 via mobile

My stay was very pleasant at the best seasons hotel. Although the bed could be better and they Only have twinbeds it was a good stay and clean hotel. It's near a subwaystation which is the best transportation possibility in this traffic jammed city. Breakfast is very basic but Oké.

Stayed: June 2018, travelled with friends
Thank Fouad D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

It is located near a metro stations (avtozavodskaya, which is 3 stops from the center). It has a very nice atmosphere, with a good sense of decoration. The rooms were quite comfortable, very clean and large. Breakfast was fair enough but not that much.. The stuff was helpful although not everybody speak English and we didn't speak Russian! It is a good and adorable choice for someone traveling to Moscow.

Stayed: March 2018, travelled as a couple
Thank billmein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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