Check in is at 2pm.
I am aware that early check in is usually based on availability as well as the rates that one pays. Usually if it is a direct booking with the hotel, chances of early check in would be higher. Unfortunately, I booked under a agent rate.
Knowing this, I came with the intention of paying a early check in or even a full night rate. It was a overlook on my part that I did not book the additional night before.
I was denied this and although I try to believe that it is a full house( hotels usually keep spare rooms in case of room change etc ) I was willing to wait. When I enquired at around 1pm. Reception staff did not even check the PMS system to see if there was any vacant clean rooms available and brush me off by stating that there are no rooms and check in is at 2pm.
The reception staff did not to do a pre check in although I had offer my passport as well as prepared the deposit which makes me wonder if this is a standard practise for this hotel.
PS, I was a hotelier in the pastMore
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