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PolarBear777
Toronto, Canada

Good stay, not a great town

4.0 of 5 bubblesReviewed 17 Feb 2024via mobile
Hotel's Favourite
Nice and modern property, which is hard to find in David. Staff were really friendly, but otherwise the property was a bit weak compared to my other Hampton Inn experiences. The gym was unexpectedly closed and no alternative offered, which was annoying because this was a priority given that David has little to do. Some cleanliness issues in the room including a sticky desk. Room is very modern. Location is a bit away from the city centre, known when booking, with a supermarket across and some fast food like Little Caesar’s and KFC nearby. Attached casino as well. Overall it was ok.
Date of stay: December 2023
Trip type: Travelled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager , Owner at Hampton by Hilton David, responded to this review
Responded 3 weeks ago
Dear PolarBear:
The members of the Hampton by Hilton David family are delighted to know that you enjoyed your stay.
We appreciate your preference and hope you visit us again
Best regards
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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1 - 6 of 75 reviews
Reviewed 7 February 2024

This is one of the best choices in David, but that's not saying much. The hotel is nice, modern and well-maintained. The beds are very comfortable. The towels are rough and like ones I'd expect at a lesser hotel. The hotel's pet-friendly policy only means that our pet, who is registered as an emotional support animal, is allowed in the room and in the lobby. When we wanted to bring her into the restaurant in her carriage (not walking on a leash), we were turned away, even though there was not a soul in the restaurant. We wanted to sit in a corner of the restaurant because it was uncomfortable eating on the bar stools in the lobby, but were told that it was not allowed. Is this really pet friendly? Pet-friendly should mean that a dog, especially one that is small and well-trained and in her carriage, should be able to go anywhere in the hotel without restrictions.

Room tip: Rooms that face east (odd numbered rooms) get blasted with sun in the morning.
Date of stay: February 2024
    • Rooms
    • Cleanliness
    • Service
Thank T2792JOkeng
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager , Owner at Hampton by Hilton David, responded to this reviewResponded 3 weeks ago

Dear T2792JOkeng

We appreciate your comments and your preference.
Our apologies for the inconvenience that you indicate, we will be reviewing and making the necessary corrective measures
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2023

I was pleasantly surprised at how nice this hotel was. The rooms were very clean. Rain shower was a nice bonus. The room service food was incredible, I was very satisfied. It was great to have a free breakfast in the morning. I would stay here again for sure.

Date of stay: August 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Scott A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager , General Manager at Hampton by Hilton David, responded to this reviewResponded 29 October 2023

Dear Scott:
We appreciate your comments.
We love to know that you enjoyed the #Hampton experience, our warmth and hospitality
We hope you visit us again.
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2023

This hotel is without doubt the best one in David. The free breakfast is very good and the rooms are modern and clean. The staff is nice. The food in the restaurant and drinks in the bar are also good.

Date of stay: June 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank chrissK8067IV
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager , General Manager at Hampton by Hilton David, responded to this reviewResponded 12 July 2023

The members of the Hampton by Hilton David family are delighted to know that you enjoyed your stay.
We appreciate your preference and hope you visit us again
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2023

I stayed here for one night with my children. The room was lovely and clean but it was the staff who made it a great experience. The front desk staff made sure we had the best room to suit us and assisted us with getting a taxi and the bus to Bocas del Toro. A gentleman from housekeeping brought us an extra bed to the room and he was friendly and kind. We had dinner in the restaurant and the service was great. The breakfast buffet had many choices, the kids loved the pancakes, but much of it was not super hot. I would recommend this hotel to others and stay here on future travels because of the great staff.

Date of stay: January 2023
Trip type: Travelled with family
Thank lindsayfR8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager , General Manager at Hampton by Hilton David, responded to this reviewResponded 12 July 2023

The members of the Hampton by Hilton David family are delighted to know that you enjoyed your stay.
We appreciate your preference and hope you visit us again
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2022

We took the bus from PTY and arrived late so we book the Inn through booking.com. I made my request about leaving late and prior to arrival we were sent an email telling us we had until 2:00pm to check out. This was a great gesture. There were other great moments, the breakfast, welcome and one of the front desk gentleman making arrangements for our transportation. He went beyond the call of duty. I plan to stay at this hotel when I return to David.

Date of stay: September 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 635allany
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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